Site Manager

Cerebral Palsy Alliance; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Meal, entertainment & venue card (tax‑

Job summary

Cerebral Palsy Alliance seeks a Site Manager for Packforce at our Wetherill Park operations. You will lead a diverse team delivering paid packing, labeling and assembly services for commercial clients while upholding CPA’s mission to empower people with disabilities.

You will drive performance, rostering, and training, ensuring quality, safety and financial targets are met within a supportive workplace. This role is on-site with a focus on sustainable outcomes.

Qualifications

• Experience leading large teams in warehouse, manufacturing or production environments.
• Proven ability to balance commercial outcomes with employee wellbeing.
• Strong rostering and workforce planning experience, with capability to meet operational targets.

Responsibilities

• Lead the Packforce site at Wetherill Park to grow a sustainable packing, assembly and labeling business.
• Manage a diverse team and ensure client and employee needs are met.
• Build and maintain relationships with internal stakeholders and commercial customers.
• Collaborate with Operations Supervisor to align capacity with contracts and staff requirements.
• Monitor spend and ensure targets are achieved within budget.
• Oversee staff training, compliance and assessment; maintain data and rosters in systems.

Skills

People leadership

Operations management

Workforce planning

Staff coaching

Client relationship management

Systems proficiency

Tools

Rostering software

CRM systems

HRM software

Job description

Join us to make a positive difference to the lives of people with disabilities. Working for Cerebral Palsy Alliance (CPA) you will have a positive impact on our clients and contribute to exceptional client outcomes.

About the role

Packforce is a purpose-driven commercial packing and production business powered by Cerebral Palsy Alliance. We provide meaningful employment opportunities for people with disability while delivering high-quality packing, labelling, assembly, rework and fulfilment services to a diverse range of commercial clients.

The Site Manager, Packforce is responsible for leading the team at out Wetherill Park site to operationally manage a sustainable commercial enterprise (packing, assembly and labelling contracts) that provides employment and professional development opportunities for people with a disability.

Responsibilities of the role (not limited to):

• Manage both the commercial packing services and client/supported employee requirements in order to maintain and grow a sustainable business in line with CPA's strategic direction
• Manage a team to ensure client/supported employee daily and employment needs are met
• Build and maintain relationships with internal stakeholders and commercial customers to ensure a financially sustainable business
• Work actively with the Operations Supervisor and support staff to ensure capacity to manage the requirements of both commercial contracts and supported employees
• Monitor and manage expenditure to ensure financial and performance targets are successfully achieved within budget
• Work to ensure all staff training, compliance and assessment requirements are up to date
• Input and maintain client and staff data, work orders and roster schedules in applicable software systems

About you:

You are an experienced people and operations leader who can balance commercial outcomes with creating a positive and supportive workplace for employees.

• Experience as a Site Manager or similar leadership role within a warehouse, manufacturing or production environment
• Experience managing large and diverse teams in a fast-paced operational environment
• Strong experience with rostering and workforce planning to meet operational requirements
• Demonstrated experience in performance management, coaching and developing employees
• Strong client relationship management skills, with the ability to build and maintain positive commercial partnerships
• Ability to balance operational, people and commercial priorities while delivering sustainable business outcomes
• Confident using systems and technology, including rostering, CRM and human resource management software

Working for CPA offers you exceptional remuneration & benefits:

• Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
• 12 weeks paid parental leave and 2 weeks paid partner leave
• 3 additional leave days each year (conditions apply)
• $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
• Discounted gym membership for you and your family, using Fitness Passport
• Employee Assistance Program
• Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.

Our Values:

At Cerebral Palsy Alliance we champion diversity and equitable opportunities for people with disabilities and lived experience, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds and the LGBTQIA+ community.

We are passionate, respectful, ethical, curious and courageous. Great Minds Think Differently.

More information about working for CPA:

We have assessed this role type as requiring a high level of physical functionality with some inherent requirements. For more information on what that may mean for this role please click here.

Cerebral Palsy Alliance upholds and advocates for the rights of clients, we are a child safe organisation and all workers must adhere to the NDIS Worker Code of Conduct.