Site Manager

Adina Lodge; City of Bayside; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

On-site accommodation

All utilities included

Mobile phone provided

On-site parking

Work–life flexibility with downtime

Job summary

Adina Lodge in Bright, Victoria seeks a practical Site Manager to take ownership of day-to-day operation, presentation and guest experience at this 10‑unit property. Living on-site, you will be the main contact for guests and oversee guest services, housekeeping coordination, grounds and maintenance with autonomy to prioritise daily needs.

You’ll work with owners, cleaners, contractors and service providers, ensuring safety, high presentation standards and a hands-on approach across guest

Qualifications

• Experience in accommodation, hospitality or lodge/property operations.
• Commitment to delivering a positive guest experience.
• Strong maintenance and troubleshooting skills.
• Exceptional eye for cleanliness and presentation.
• Ability to work independently and manage priorities.
• Strong communication and relationship-management skills.
• Confident with guests, owners, cleaners, contractors and service providers.
• Hands-on across guest services, presentation, grounds and operations.
• Current Driver’s Licence.
• Willingness to work weekends and peak periods.

Responsibilities

• Manage day-to-day operations of Adina Lodge.
• Deliver warm, responsive guest experiences.
• Handle guest enquiries, arrivals and departures.
• Assist with bookings and guest communications by phone/email.
• Maintain accommodation, common areas, facilities and grounds.
• Coordinate cleaning, linen, consumables and supplies.
• Oversee gardens, pool surrounds, outdoor facilities.
• Undertake minor maintenance and troubleshooting.
• Identify maintenance needs and coordinate contractors.
• Monitor safety and maintain walkways and public areas.

Skills

Guest service

Maintenance

Attention to detail

Independent worker

Communication

Driver's Licence

Job description

Set among the beautiful surrounds of Bright, Adina Lodge is a welcoming accommodation property featuring 10 self-contained units (7 x 2-bedroom and 3 x 1-bedroom units), landscaped gardens and a range of facilities and outdoor activities.

Our guests include families, couples, cyclists, skiers, bushwalkers and groups who come to Bright to relax, explore and enjoy everything the region has to offer.

We are seeking a practical, reliable and hands‑on Site Manager to take ownership of the day‑to‑day operation, presentation and guest experience of this unique single‑site property.

About the Role

Living on‑site at Adina Lodge, you will be the main point of contact for guests and will take responsibility for ensuring the property operates smoothly, safely and efficiently.

This is a varied role combining guest service, property operations, housekeeping coordination, grounds and facilities oversight, minor maintenance and local business development.

You will work closely with the owners, cleaners, contractors and service providers while having the autonomy to manage the daily priorities of the lodge.

The position would suit someone who enjoys working independently, takes pride in maintaining high presentation standards and is comfortable responding to the practical needs of both guests and the property.

As a live‑in hospitality role, some flexibility will be required during weekends, public holidays, school holidays and peak tourism periods. This may include responding to occasional after‑hours guest or operational matters.

Key Responsibilities

• Manage the day‑to‑day operations of Adina Lodge.
• Deliver a warm, responsive and friendly experience for every guest.
• Manage guest enquiries, arrivals, departures and issues throughout their stay.
• Assist with booking administration and guest communication by phone and email.
• Ensure all accommodation, common areas, amenities, recreational facilities and grounds are maintained to a high standard.
• Coordinate room readiness, cleaning schedules, linen, consumables and operational supplies.
• Oversee the upkeep of gardens, pool surrounds, BBQ areas, playground and outdoor facilities.
• Undertake minor maintenance, repairs and practical troubleshooting where appropriate.
• Identify maintenance requirements and coordinate external trades and contractors.
• Monitor safety risks and ensure walkways, guest facilities and public areas remain safe and well maintained.
• Maintain accurate records relating to maintenance, incidents, contractors and operational matters.
• Identify and respond to local events, tourism trends and promotional opportunities that may support occupancy and revenue.
• Provide the owners with regular updates on guest feedback, maintenance priorities, operational performance and emerging issues.

About You

You will ideally bring:

• Experience in accommodation, hospitality, tourism, motel, lodge, caravan park or property operations.
• A genuine commitment to delivering a positive and memorable guest experience.
• Strong practical maintenance and general troubleshooting skills.
• An exceptional eye for cleanliness, presentation and detail.
• The ability to work independently, manage competing priorities and take ownership of the site.
• Strong communication and relationship‑management skills.
• Confidence working with guests, owners, cleaners, contractors and service providers.
• A calm, practical and solutions‑focused approach.
• A willingness to be hands‑on across guest services, property presentation, grounds and operational support.
• A current Driver’s Licence.
• Flexibility to work across weekends, public holidays and peak tourism periods when required.

What We Offer

• Excellent remuneration package that includes on‑site accommodation and all utilities.
• Mobile phone and computer provided.
• On‑site parking.
• Genuine work–life flexibility, including protected downtime during quieter periods and time off in lieu for additional hours worked during peak seasons.
• At least one full uninterrupted weekend off each month, subject to operational requirements.
• A varied role offering autonomy, responsibility and direct access to the business owners.
• The opportunity to live and work in one of Victoria’s most beautiful regional destinations.