SIL Mental Health/Disability Support Worker

We Care NSW; Tweed Heads; On-site; AUD 52,000 - 78,000; Full time

Job summary

We Care NSW/Matung Kunarr is hiring a SIL Mental Health/Disability Support Worker to assist participants with psychosocial challenges. The role involves trauma-informed care, building respectful relationships, and supporting daily living tasks within a 24/7 roster that includes sleepover and weekend shifts.

You will work with individuals experiencing complex trauma and learning difficulties, providing person-centered, culturally safe support while collaborating with a multidisciplinary team to

Qualifications

• Certificate IV or equivalent in community service/disability services.
• Experience in disability or mental health sectors is preferred.
• Trauma-informed practice is highly regarded.

Responsibilities

• Support people living with disabilities to lead stable, purposeful lives.
• Assist with day-to-day living tasks and routines.
• Build trusting, therapeutic relationships with participants, using mentoring and positive behaviour support.
• Manage complex behaviours and deescalate using therapeutic approaches.
• Support cultural connection and community involvement for participants.
• Maintain thorough documentation and incident reporting to a high standard.
• Collaborate with a multidisciplinary team to coordinate care.

Skills

Trauma-informed

Relationship building

Compassionate

Cultural sensitivity

Education

Certificate IV in Community Service/Disability Services

Job description

SIL Mental Health/Disability Support Worker

We Care NSW/Matung Kunarr is a provider of specialist Aboriginal and non-Aboriginal disability services. We are a Not for Profit organisation that prides itself on offering quality support services to those living with a disability. Our service delivery covers children, young people and adults in the Maitland, Newcastle, Hunter and Tweed regions.

Our model of care is ourMatung Mob therapeutic practice framework (meaning courageous mob in local Wonnarua language), is based on building trusting and safe connections which are trauma informed, culturally safe, evidence based and align with our values.

About the Role

We are on the lookout for resilient, caring and experienced Mental Health/Disability Support Workers to join our team working with people with psychosocial challenges.

You will be working directly withparticipants experiencing complex trauma, mental health challenges and learning difficulties. We are looking for professionals who are compassionate, reliable, and trauma-informed, with the ability to build trusting, respectful and safe connections.

This role includes sleepover shifts, weekend shifts and offers flexibility across a 24/7 roster to ensure holistic and stable support for the participant.

Key Responsibilities

Support people living with disabilities to live stable, purposeful lives

Assist with day to day living tasks and daily routines

Build trusting, therapeutic relationships, supporting participants through mentoring and positive behaviour support

Manage complex behaviours and deescalate applying therapeutic practices

Support cultural connection and community involvement for participants

Maintain documentation, including incident reporting to a high standard

Work collaboratively within a multi-disciplinary team

About You

You enjoy relationship building and being a part of the journey with those in your care. Your approach is focused on respect, dignity and care. You are a mature mentor and great listener with a dedication to ensure people feel heard, valued and empowered. You have a passion to provide unique, person-centred and therapeutic support to achieve aspirations and goals.

Certificate IV in Community Service/Disability Services or equivalent qualification or equivalent experience

Experience in the disability or mental health, OOHC sectors. Experience working with complex trauma highly regarded

Current First Aid/CPR certificate

Current NDIS worker screening check

Current Working with Children Check

Available to work sleepover and weekend shifts

A responsible attitude and strong rapport building skills – strong skills in maintaining positive, dignified and respectful relationships with participants, their families and other health and support workers

We Care NSW/Matung Kunarr is a child safe organisation. We Care NSW/Matung Kunarr is committed to providing a safe environment where all children and young people are treated with respect and are protected from harm. We have zero tolerance for child abuse.