Showroom Sales / Estimation

Kaizen Executive; Newcastle City Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Superannuation

Strong career progression

Job summary

Kaizen Executive seeks a customer-focused showroom sales assistant to join our Newcastle showroom. You will greet visitors, answer enquiries, provide product recommendations and process sales along with phone and email inquiries.

Based in the Newcastle Showroom, you will estimate customised quotes, build strong customer relationships, and help customers select timber and aluminium windows and doors. Training in quoting software will be provided.

Qualifications

• Excellent communicator and well-developed professional customer service practices.
• Working knowledge of estimation within the residential building market.
• Ongoing training in software and quoting packages provided. Young trainees welcome.
• Eye for detail and ability to complete set tasks in a timely manner.
• Willingness to learn and further own knowledge/skills.

Responsibilities

• Liaising with customers face to face, builders, handyman, owner builders, end-user as well as via phone and email.
• Estimating customised quotes/orders within a given time frame.
• Building and maintaining strong customer relationships.
• Showing and assisting the customer to the product range on display.

Job description

Our client specialises in supplying quality windows and doors to homeowners, builders, architects and designers in the home renovation and architectural markets. Established in 2006, it offers a wide range of quality timber and aluminium windows and doors thoroughly tested to Australian Standards.

What they offer

Believing that reward should always match effort, they are offering the right person with passion and enthusiasm the following:

• Superannuation
• Strong career progression

Your Responsibility

Based in the Newcastle Showroom and reporting to the General Manager - Sales, this role's primary purpose is to assist the current team in meeting and greeting customers visiting the showroom and taking sales enquiries over the phone and providing customer advice and assistance in choosing the best product for their projects. Key responsibilities will be:

• Liaising with customers face to face, builders, handyman, owner builders, end-user as well as via phone and email
• Estimating customised quotes/orders within a given time frame
• Building and maintaining strong customer relationships
• Showing and assisting the customer to the product range on display

What you will bring

This full-time position would suit someone who:

• Excellent communicator and well-developed professional customer service practices
• Working knowledge of estimation within the residential building market
• Ongoing training in software and quoting packages provided. Young trainees welcome.
• Eye for detail and ability to complete set tasks in a timely manner
• Willingness to learn and further own knowledge/skills