Showroom Sales Consultant – Elevate Customer Experience

Aidacare Pty Ltd; Canberra; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Employee discounts on Aidacare health 

Quarterly incentive scheme

Employee Assistance Program to support

Benefits package includes discounts

Comprehensive training program

Job summary

Aidacare Pty Ltd is seeking a Showroom Consultant in Fyshwick, Canberra. This role focuses on building strong customer relationships through face-to-face service in the showroom, demonstrating product knowledge and equipment to boost sales and satisfaction.

You will greet customers, resolve questions, stay up-to-date with products, and assist with order placement, tracking, and processing. The role is full-time and on-site with a mid-entry level progression.

Qualifications

• Previous customer service or industry experience preferred, but not essential.
• Excellent verbal and written communication skills are essential.
• Adept at navigating computer systems to manage customer interactions and records.
• Ability to remain composed in a fast-paced work environment and under pressure.
• Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Responsibilities

• Greet customers delivering excellent customer service with a sales-focused approach.
• Resolve customer questions and concerns in an efficient manner.
• Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience.
• Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business.
• Maintain showroom inventory and presentation as required.

Skills

Customer service

Excellent communication

Computer systems literacy

Ability to work under pressure

Clearance checks (police/NDIS)

Job description

Aidacare Pty Ltd is seeking a Showroom Consultant in Fyshwick, Canberra. This role focuses on building strong customer relationships through face-to-face service in the showroom, demonstrating product knowledge and equipment to boost sales and satisfaction.

You will greet customers, resolve questions, stay up-to-date with products, and assist with order placement, tracking, and processing. The role is full-time and on-site with a mid-entry level progression.