Showroom Manager: Lead Sales, Team Growth & Service

Kitchen Connection; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Phone allowance

Employee Assistance Program (EAP)

Training & development

Career growth opportunities

Job summary

Kitchen Connection in Alexandria is seeking a Showroom Manager to lead a high-performing team and drive sales growth while delivering an exceptional customer experience. You will own showroom performance, coach staff, and play a key role in sustaining high standards throughout the sales process and daily operations.

The role offers an attractive base salary with uncapped bonus opportunities, plus a phone allowance and access to an Employee Assistance Program.

Qualifications

• Proven experience in retail management and sales leadership.
• Experience in electrical/furniture/home improvement retail is highly regarded.
• Strong track record of achieving sales targets.
• Experience coaching, mentoring, and motivating teams to deliver results.
• Exceptional customer service and relationship-building skills.

Responsibilities

• Lead, coach, and develop a high-performing showroom team.
• Drive sales performance and achieve showroom KPIs.
• Deliver an outstanding customer experience from consultation through to sale.
• Conduct team meetings, performance reviews, and ongoing coaching.
• Oversee daily showroom operations, administration, and reporting.
• Monitor sales pipelines and appointment conversions to maximise results.
• Foster a positive, customer-focused culture that supports business growth.

Skills

Retail management

Sales leadership

Team development

Customer service

Relationship-building

Commercial acumen

MS Office & retail systems

Tools

Microsoft Office

Retail systems

Job description

Kitchen Connection in Alexandria is seeking a Showroom Manager to lead a high-performing team and drive sales growth while delivering an exceptional customer experience. You will own showroom performance, coach staff, and play a key role in sustaining high standards throughout the sales process and daily operations.

The role offers an attractive base salary with uncapped bonus opportunities, plus a phone allowance and access to an Employee Assistance Program.