Showroom Co-ordinator

Material World; Sydney; On-site; AUD 56,000 - 70,000; Full time

Job summary

Material World in Sydney is seeking an organised Showroom Coordinator to keep our showroom and orders running smoothly. The role focuses on logistics and order coordination, scheduling measurements, deliveries and installations, with occasional support on the sales floor.

You will manage customer queries by phone/email, update progress, and ensure showroom is presented and stocked. A proactive, friendly approach and experience with office admin and CRM systems are essential.

Qualifications

• Strong organisational skills and the ability to juggle multiple jobs at once.
• Friendly, confident manner with customers.
• Comfortable with everyday office and admin tasks, CRM systems.
• Proactive, problem-solving attitude.

Responsibilities

• Coordinate orders end to end — scheduling measurements, deliveries and installations.
• Answer customer queries on orders by phone and email, and keep them updated as jobs progress.
• Handle issues as they arise and see them through to resolution.
• Keep the showroom presented, stocked and organised.
• Assist customers on the showroom floor when needed.

Skills

Organisational skills

Customer service

Scheduling

CRM familiarity

Multitasking

Problem-solving

Tools

CRM systems

Job description

Material World is a Sydney-based window furnishings company — curtains, blinds and soft furnishings — supplying and installing for residential and commercial clients from our Chatswood showroom.

About us

Material World is a Sydney-based window furnishings company — curtains, blinds and soft furnishings — supplying and installing for residential and commercial clients from our Chatswood showroom.

About the role

We're after an organised, personable Showroom Coordinator to keep our showroom and customer orders running smoothly day to day. This role is mainly about logistics and order coordination — scheduling, supplier and installer coordination, and keeping customers updated — with occasional support on the sales floor when it's busy.

Responsibilities

• Coordinate orders end to end — scheduling measurements, deliveries and installations
• Answer customer queries on orders by phone and email, and keep them updated as jobs progress
• Handle issues as they come up and see them through to resolution
• Keep the showroom presented, stocked and organised
• Assist customers on the showroom floor when needed

What you'll need

• Strong organisational skills and the ability to juggle multiple jobs at once
• A confident, friendly manner with customers
• Comfortable with everyday office and admin, CRM systems
• A proactive, problem-solving attitude
• Full Australian working rights

Nice to have

• Experience in home furnishings, interior design, retail or logistics
• An interior design background is a definite plus