Shopping Center Operations Leader

JLL; Ballarat; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia’s

Premium offices

Job summary

JLL in Ballarat is seeking an experienced Operations Manager to oversee day-to-day operations across Central Square Ballarat and Thompson Parkway Cranbourne, ensuring compliance, safety and presentation. You will manage contracts, budgets, capital improvements and reporting to clients and ownership groups.

This role requires strong facilities management background, is on-site, and offers opportunities to lead cross-team initiatives within Australia’s #1 commercial real estate firm.

Qualifications

• Requires tertiary qualification in property/facilities management or engineering.
• Experience in shopping centre operations or facilities management preferred.
• Strong knowledge of building codes, safety regulations and energy/compliance standards.

Responsibilities

• Supervise all operational aspects of the shopping centers, including facilities management and maintenance.
• Build relationships with retailers to address operational needs and concerns promptly.
• Manage contracts, tendering, and ensure safety/regulatory compliance across sites.
• Conduct building audits, energy assessments, and compliance reviews.
• Prepare operating budgets and contribute to long-term business planning.

Skills

Budget management

Contract administration

Facilities management

Building systems knowledge

Stakeholder communication

Project coordination

Driver's license

Compliance knowledge

Report writing

Education

Tertiary qualification in property management or facilities management

Tools

MS Office Suite

Property management software

Job description

JLL in Ballarat is seeking an experienced Operations Manager to oversee day-to-day operations across Central Square Ballarat and Thompson Parkway Cranbourne, ensuring compliance, safety and presentation. You will manage contracts, budgets, capital improvements and reporting to clients and ownership groups.

This role requires strong facilities management background, is on-site, and offers opportunities to lead cross-team initiatives within Australia’s #1 commercial real estate firm.