Shop Assistant – Artwork & Production Support

Fully Promoted Moonee Valley; City of Moonee Valley; On-site; AUD 25,000 - 36,000; Full time

Job summary

Fully Promoted Moonee Valley – Travancore VIC is seeking a versatile graphic artwork assistant who blends computer-based design with in-person customer service. You will turn customer ideas into ready-to-produce artwork and help keep the shop organized.

Ideal candidates are detail-oriented, friendly, and able to work independently or with a team. Training on CorelDRAW is provided, and experience in embroidery or printing is welcome but not required.

Qualifications

• Experience in graphic artwork or promotional products is a plus but not required.
• Familiar with embroidery, DTF printing, screen printing, or garment decoration is advantageous but not required.

Responsibilities

• Prepare and edit customer logos and artwork using CorelDRAW.
• Prepare artwork proofs for customer approvals.
• Assist walk-in customers, answer phone calls and follow up on enquiries.
• Prepare and organise job boxes with job sheets, artwork and stock for production.
• Liaise with the production team regarding job requirements and information.
• Assist with embroidery stitch-outs, stock checks, cutting, folding and packing orders.
• Help keep the shop and work areas organised.

Skills

Customer interaction

Attention to detail

Communication skills

Organizational skills

Teamwork

Independent work

Tools

CorelDRAW

Job description

Fully Promoted Moonee Valley – Travancore VIC

This position would suit someone who enjoys a mix of computer-based artwork tasks, customer interaction and hands-on work in a small business environment. If you're dependable, have an eye for detail and enjoy helping turn customer ideas into finished products, we'd love to hear from you.

Key responsibilities

• Prepare and edit customer logos and artwork using CorelDRAW
• Prepare artwork proofs for customer approvals
• Assist walk-in customers, answer phone calls and follow up on enquiries
• Prepare and organise job boxes with job sheets, artwork and stock for production
• Liaise with the production team regarding job requirements and information
• Assist with embroidery stitch-outs, stock checks, cutting, folding and packing completed orders
• Help keep the shop and work areas organised

About you

• Confident using CorelDRAW (similar programs) for customer's logos and artworks (Training Provided)
• Friendly, reliable and detail-oriented
• Good communication and organisational skills
• Able to work independently and as part of a team
• Willing to assist with both computer-based and hands-on tasks
• Experience in graphic artwork, embroidery, DTF Printing, screen printing, garment decoration or promotional products would be an advantage but NOT REQUIRED