Shift Supervisor — Online & In-Store Ops Lead

Kaisercraft Pty; Geelong; On-site; AUD 65,000 - 75,000; Part time

Benefits offered by this job

Staff discount

EAP

On-the-job training

Career growth

Job summary

Kaisercraft is seeking a Shift Supervisor for our Newcomb/Online store in Geelong. This hands-on role manages daily tasks, ensures tasks are completed on time, and supports a busy team across hours from 7am to 9pm, Monday to Sunday.

We welcome part-time or casual applicants to join our growth-focused, family-owned business. The role emphasises supervising Stock, online orders, and customer enquiries, with opportunities to develop skills and progress within an Australian company.

Qualifications

• Previous supervisory or team-leader experience.
• Organised with ability to prioritise tasks in a busy environment.
• Detail-oriented and accurate in completing tasks.
• Clear, confident communication with team members.
• Reliable, practical and hands-on when required.
• Experience with online orders, stock management or warehouse/retail operations desirable.

Responsibilities

• Allocate daily tasks and monitor team productivity.
• Manage shift changes and coverage; communicate changes to team.
• Oversee online order picking, packing and dispatch.
• Ensure orders processed accurately within timeframes.
• Assist with stock management and investigate discrepancies.
• Support the team with customer and order enquiries.
• Train and support new team members.
• Assist with opening and closing procedures where required.
• Lead by example and foster a positive, productive team environment.

Skills

Team leadership

Communication

Organisational skills

Attention to detail

Customer service

Hands-on

Job description

Kaisercraft is seeking a Shift Supervisor for our Newcomb/Online store in Geelong. This hands-on role manages daily tasks, ensures tasks are completed on time, and supports a busy team across hours from 7am to 9pm, Monday to Sunday.

We welcome part-time or casual applicants to join our growth-focused, family-owned business. The role emphasises supervising Stock, online orders, and customer enquiries, with opportunities to develop skills and progress within an Australian company.