Shift Supervisor ERINA FAIR

Zeus Street Greek; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Competitive pay rate

Flexible rosters & stability

Career progression to higher roles

Comprehensive training & support

Discounted Zeus meals

Free uniforms & exclusive merch

Team-building events & competitions

Growth into head office

Job summary

Zeus Street Greek in Brisbane is seeking a Shift Supervisor to lead the team during shifts and ensure smooth daily restaurant operations. You will be a hands-on leader who supports, coaches and motivates staff while maintaining high standards of food quality, customer service, safety and cleanliness.

Ideal candidates have supervisory experience in hospitality or retail, strong leadership and communication skills, and the ability to train and motivate team members under pressure.

Qualifications

• Experience leading teams in hospitality, QSR or retail.
• Strong leadership and communication skills.
• Ability to train and motivate staff.

Responsibilities

• Lead and coordinate the team during your shift.
• Coach and give feedback to team members.
• Ensure food, service, safety and cleanliness standards are met.
• Handle customer inquiries professionally.
• Assist with opening and closing procedures.

Skills

Leadership

Team supervision

Coaching

Problem solving

Customer service

Job description

What's in it for you?

So much! Here's what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability - let's talk about what work-life balance means to you
• Clear career progression - level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We're passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About The Role

As a Shift Supervisor , you are responsible for leading the team during your shift and ensuring smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

Shift Supervisor Responsibilities

All Team Member And Team Member Trainer Responsibilities, Plus

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem-solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively