Shift Supervisor

Lovely Pancakes; City of Maribyrnong; On-site; AUD 50,000 - 60,000; Part time

Benefits offered by this job

Competitive pay

Growth opportunities

Flexible hours

Free meals

Dynamic team

Job summary

The Pancake Parlour in Maribyrnong, VIC is seeking a Supervisor to lead the floor, oversee front-of-house and support kitchen staff. You will drive exceptional guest service, coach a dynamic team and ensure smooth shifts in a fast-paced hospitality setting.

Ideal candidates bring hospitality experience, a strong leadership presence and a proactive, positive attitude. Casual hours and competitive hourly pay apply, with opportunities for growth within the team.

Qualifications

• Experience in hospitality, preferably in a supervisor or leadership role.
• Strong leadership and people-management skills.
• Energetic, enthusiastic and a can-do attitude.
• Ability to think quickly and solve problems on the fly.

Responsibilities

• Leading the charge on the floor, overseeing the team to ensure shifts run smoothly.
• Delivering exceptional guest service and ensuring a warm, welcoming atmosphere.
• Coaching, training and motivating staff to reach their full potential.
• Managing shift operations and ensuring timeliness and accuracy.
• Handling unexpected issues calmly and efficiently.

Skills

Leadership

Experience in hospitality

Positive attitude

Problem solving

Team motivation

Job description

• Location 120-200 Rosamond Road,Level 1 Warrs Rd,Maribyrnong, VIC, 3032,Australia
• Base Pay $36.09 - $43.31 / Hour
• Employee Type Casual
• Manage Others Yes

Calling all Hospo rockstars! If you thrive in a fast-paced, high-energy environment, have a passion for food, and excel at keeping things running smoothly, we want YOU to be our next Supervisor at The Pancake Parlour!

This is your chance to step into a role where you can make a real impact, inspire a fantastic team, and be at the heart of a buzzing restaurant – all while delivering top-notch service and great food to our amazing guests.

What You’ll Be Doing:

• Location 120-200 Rosamond Road,Level 1 Warrs Rd,Maribyrnong, VIC, 3032,Australia
• Base Pay $36.09 - $43.31 / Hour
• Employee Type Casual
• Manage Others Yes

Calling all Hospo rockstars! If you thrive in a fast-paced, high-energy environment, have a passion for food, and excel at keeping things running smoothly, we want YOU to be our next Supervisor at The Pancake Parlour!

This is your chance to step into a role where you can make a real impact, inspire a fantastic team, and be at the heart of a buzzing restaurant – all while delivering top-notch service and great food to our amazing guests.

What You’ll Be Doing:

• Leading the Charge : You’ll be the go‑to person on the floor, overseeing the team to ensure every shift runs like clockwork. From managing front‑of‑house operations to supporting the kitchen crew, you’ll keep everything moving seamlessly.
• Delivering Exceptional Service : You’ll set the tone for an amazing guest experience by leading by example, ensuring every guest is greeted with a smile and served with care.
• Team Development : You'll be coaching, training, and motivating the team, helping everyone reach their full potential while creating a fun, supportive work environment.
• Managing Shifts : You’ll be responsible for running the shift smoothly, handling any challenges that pop up, and making sure everyone stays on track and on time.
• Problem‑Solving on the Fly : Whether it’s a sudden rush of customers or an unexpected issue, you’ll keep your cool and handle it with efficiency and grace.

What We’re Looking For:

• Leadership Skills : You’ve got a natural ability to lead, whether you're managing a team, training new staff, or stepping in to help where needed.
• Experience : You’ve worked in hospitality before and have a solid understanding of what it takes to keep things running smoothly, ideally in a supervisor or leadership role.
• Positive Attitude : You’re energetic, enthusiastic, and bring a can‑do attitude to every shift. You know how to keep your team motivated, even during the busiest times.
• Problem‑Solving Mindset : You’re quick on your feet, able to handle challenges calmly and efficiently without skipping a beat.
• Passion for Great Food & Service : You take pride in delivering top‑notch food and service, and you’re excited to be part of a brand known for its delicious menu and welcoming atmosphere.

What’s In It For You:

• Competitive Pay : We offer great hourly rates, with penalty rates for weekend shifts.
• Training & Growth : You’ll get hands‑on training and have plenty of opportunities to grow within the company.
• Flexible Hours : Whether you want part‑time or full‑time, we’ve got shifts that fit your lifestyle.
• Free Meals : Enjoy complimentary meals from our mouth‑watering staff menu during your shifts.
• A Fun, Dynamic Team : Work with a group of passionate people who are just as excited as you to create a great experience for every guest.

Physical Requirements - Supervisor

In this role, you can expect the following physical requirements from you on the job:

Standing or walking

90-100%

Talking or listening

90-100%

Pushing or pulling

0-10%

Rarely

0-10%

Rarely

Lifting or carrying >10kg, reaching

90-100%

0-10%

Rarely

Gripping, pinching

50-70%

Often

You will be exposed to the following environmental conditions: