Dawn Host

The Pancake Parlour; City of Maribyrnong; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Exclusive Discounts

Career Development

Leadership Skills

Free Meals

Dynamic Team

Flexible Hours

Job summary

The Pancake Parlour in Maribyrnong, VIC is hiring a Dawn Host for overnight service. If you’re a night owl who thrives in a fast-paced, friendly cafe, this casual role offers great hours and a chance to shine during late-night trade.

You’ll greet guests, take orders, handle payments, and help keep the restaurant welcoming through the night. We value energetic, reliable team players who love delivering memorable service.

Qualifications

• 1 year of hospitality or customer service experience
• Passion for delivering exceptional service
• Excellent communication skills
• Flexible, positive attitude and team player
• Ability to work autonomously and take initiative

Responsibilities

• Welcoming and seating guests with a warm smile
• Taking orders and handling payments accurately
• Creating a fun, positive atmosphere for guests
• Upholding cleanliness and safety standards
• Assisting with other tasks including upselling and inquiries

Job description

• Location120-200 Rosamond Road,Level 1 Warrs Rd,Maribyrnong, VIC, 3032,Australia
• Employee TypeCasual

Description

Dawn Host

Are you a night owl with a passion for providing exceptional service?

The Pancake Parlour is famous for its iconic 24/7 service and is on the hunt for enthusiastic, energetic service superstars to join our overnight team! If you thrive in a fast-paced, lively environment and love creating memorable experiences for guests, this is the perfect opportunity for you.

As a Dawn Host, you'll play a key role in keeping the restaurant buzzing during the quieter, late-night hours. The night shift offers a unique chance to shine, providing the same fantastic service our guests expect, even in the early hours. Whether it’s serving up our famous pancakes or preparing signature drinks, you'll be the friendly face that makes every customer feel right at home, no matter the hour.

Your role will be all about keeping things running smoothly, from greeting late-night diners to handling payments, ensuring the restaurant stays clean and safe, and creating a fun, relaxed atmosphere where guests can unwind and enjoy their meal. You'll be part of a team that loves making every moment special, and no two shifts will ever be the same!

We offer plenty of opportunities to grow and develop with us! At The Pancake Parlour, you’ll enjoy:

• Exclusive Discounts: Enjoy amazing discounts on our delicious menu items.
• Career Development: Many of our Restaurant Managers, CEO, HR Manager, and Director of F&B started with us as waiters, kitchen hands, or supervisors!
• Leadership Skills: Gain valuable experience that’s transferable to any industry and sets you up for success in your career!

What You’ll Be Doing:

• Welcoming and seating guests with a warm smile, ensuring they have a great start to their dining experience.
• Taking customer orders and handling payments efficiently and accurately.
• Creating a fun, positive atmosphere, ensuring customers feel right at home.
• Upholding cleanliness and sanitation standards to ensure a safe and welcoming environment for everyone.
• Assisting with other tasks as required, including up-selling and handling customer inquiries.

What We’re Looking For:

• A minimum of one year of experience in a hospitality or customer service role, where your skills truly shine.
• A passion for delivering exceptional service and ensuring every guest has a memorable experience.
• Excellent communication skills and a natural ability to connect with people.
• A flexible, positive attitude and a love for working as part of a team.
• Ability to work autonomously and take initiative when needed.

What’s In It For You:

• Competitive Pay: Great hourly rates, with additional penalties for overnight shifts.
• Training & Development: On‑job training, with plenty of opportunities for career growth.
• Flexible Hours: Whether part-time or full-time, we have shifts that fit your schedule.
• Free Meals: Enjoy complimentary meals from our tempting staff menu during your shifts.
• Dynamic Team: Work with an enthusiastic, fun team that loves creating great guest experiences.

Please note, your training will take place on day and evening shifts, but once you’re ready for 24-hour trade, your shifts will primarily be from around 11pm to 8:30am.

Physical Requirements - Dawn Host

In this role, you can expect the following physical requirements from you on the job:

Standing or walking

90-100%

Talking or listening

90-100%

Pushing or pulling

0-10%

Rarely

0-10%

Rarely

Lifting or carrying >10kg, reaching

90-100%

0-10%

Rarely

Gripping, pinching

50-70%

Often

You will be exposed to the following environmental conditions: