Shift Leader - Franchise

Guzman y Gomez; Mackay Regional; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Flexible rosters

Free uniforms

Discounted meals

Comprehensive training

Team building activities

Team building activities

Cultural celebrations

Franchise/corporate opportunities

Job summary

A popular fast-casual restaurant chain in Mackay Regional is seeking a Shift Leader to shape unforgettable dining experiences. The role requires leading and motivating the team while ensuring the highest food safety standards. Ideal candidates should have supervisory experience and a track record of outstanding customer service. The position offers flexible rosters, comprehensive training, and career advancement opportunities within the company.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• A track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach, and motivate the team.
• Enhance guest experience while ensuring food safety.
• Set operational tone for excellence.

Skills

Leadership or supervisory experience

Outstanding customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol

Job description

Located in North Queensland GYG Mt Pleasant offers a unique sea change lifestyle opportunity and the chance see a different side of Australia. This location also offers the chance to extend Working Holiday Visas.

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility ofowningyour own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Click the "I'm Interested" button to express your interest in joining our team!

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Qualifications

Previous GYG or similar experience would be an advantage