Shift Leader | Fast-Paced QSR, Leadership Pathways

Guzman Y Gomez; Baldivis; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms provided

Meal discounts

Training and support

Career pathways

Team events

Cultural celebrations

Franchise/corporate opportunity

Job summary

Guzman y Gomez is seeking a Shift Leader to guide and coach the team, ensuring exceptional guest experiences and adherence to food safety standards. You will lead operations, drive guest satisfaction, and foster a positive workplace culture at our WA locations.

Training will commence in nearby GYG restaurants ahead of the January 2027 opening, with opportunities for career progression into higher management roles and potential franchise involvement in the future.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience while upholding food safety and quality standards.
• Set the tone for operational excellence and a positive work environment for the crew.
• Provide guidance to ensure every guest receives exceptional service.
• Support training and development opportunities for team members.

Skills

Leadership

Customer service

Team coaching

Operational excellence

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

Guzman y Gomez is seeking a Shift Leader to guide and coach the team, ensuring exceptional guest experiences and adherence to food safety standards. You will lead operations, drive guest satisfaction, and foster a positive workplace culture at our WA locations.

Training will commence in nearby GYG restaurants ahead of the January 2027 opening, with opportunities for career progression into higher management roles and potential franchise involvement in the future.