Shift Leader: Elevate Guest Experience & Team

Guzman Y Gomez; Mount Pleasant; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Flexible rosters

Uniform provided

Discounted meals

Job summary

Guzman y Gomez is seeking a Shift Leader to guide and coach our restaurant team, driving excellent guest experiences while upholding strict food safety standards. You’ll lead by example, ensuring efficient operations and a positive crew culture across shifts.

The role emphasizes team leadership, service excellence, and commitment to safety, with opportunities for growth within our vibrant hospitality team.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of delivering outstanding customer service.
• Food Safety Supervisor certificate or willingness to obtain.
• RSA course or willingness to undertake.

Responsibilities

• Lead, coach and motivate the restaurant team to deliver memorable guest experiences.
• Uphold food safety and quality standards across shifts.
• Contribute to a positive work environment and operational excellence.

Skills

Leadership

Customer service

Team coaching

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol (RSA)

Job description

Guzman y Gomez is seeking a Shift Leader to guide and coach our restaurant team, driving excellent guest experiences while upholding strict food safety standards. You’ll lead by example, ensuring efficient operations and a positive crew culture across shifts.

The role emphasizes team leadership, service excellence, and commitment to safety, with opportunities for growth within our vibrant hospitality team.