Shift Lead: Elevate Guest Experience & Team

Guzman Y Gomez; Windsor; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Free uniforms

Discounted meals

Comprehensive training

Career pathways

Referral program

Team building

Cultural celebrations

Employee assistance program

Hola Central team / Franchisee

Job summary

Guzman y Gomez is seeking a Shift Leader to guide and coach a fast-paced crew, ensuring guest experiences meet the highest standards. You’ll lead by example, drive operations, and uphold food safety and quality across the front and back of house.

Ideal applicants will have supervisory experience, a proven customer service track record, and relevant certificates (Food Safety Supervisor and Responsible Service of Alcohol). Training and career opportunities are on offer.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Completed or willingness to complete Food Safety Supervisor certificate.
• Completed or willingness to undertake Responsible Service of Alcohol course.

Responsibilities

• Lead, coach and motivate the team to enhance the guest experience.
• Uphold the highest food safety and quality standards.
• Drive operational excellence and maintain a positive work environment for the crew.

Skills

Leadership experience

Customer service

Food Safety Supervisor certificate

Responsible Service of Alcohol

Job description

Guzman y Gomez is seeking a Shift Leader to guide and coach a fast-paced crew, ensuring guest experiences meet the highest standards. You’ll lead by example, drive operations, and uphold food safety and quality across the front and back of house.

Ideal applicants will have supervisory experience, a proven customer service track record, and relevant certificates (Food Safety Supervisor and Responsible Service of Alcohol). Training and career opportunities are on offer.