Shift Leader

Guzman Y Gomez; City of Greater Bendigo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

GYG uniforms

Discounted meals

Comprehensive training

Career progression

Team activities

Cultural celebrations

Job summary

Guzman y Gomez Bendigo is seeking a Shift Leader to guide and mentor the team, ensuring swift, friendly service and hot, fresh food across busy periods.

You will model high standards of food safety and quality, coach staff, handle guest inquiries, and support store operations to deliver memorable experiences. Join a vibrant team with opportunities to progress into restaurant management and contribute to our culture of excellence.

Qualifications

• Leadership experience in fast-paced hospitality.
• Proven track record of outstanding customer service.
• Willingness to complete required food safety and alcohol service certificates.

Responsibilities

• Lead, coach and motivate the team to deliver exceptional guest experiences.
• Uphold food safety and quality standards across all shifts.
• Support store operations and foster a positive team culture.

Skills

Leadership experience

Customer service excellence

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol certificate

Job description

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG Bendigo, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Qualifications

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Additional Information

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredient