Shift Leader

El Jannah; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Founding leader in SA

Career progression opportunities

Supportive culture and development

Iconic beachside location

Job summary

El Jannah Glenelg in South Australia is seeking an experienced Shift Leader to help open our first SA restaurant. You will lead on the floor, uphold service standards and help train our founding crew from day one.

You'll collaborate with the Restaurant Manager to drive food quality, safety, performance and a positive team culture, with opportunities for progression as the brand grows in SA.

Qualifications

• 2–4 years' experience in QSR or fast-paced hospitality environment.
• Proven experience leading or supporting teams in a leadership role.
• Strong communication and people leadership skills.
• A calm, confident approach and the ability to lead under pressure.
• Sound understanding of food safety, WHS and operational compliance.
• Strong organisational and time-management skills.

Responsibilities

• Lead daily restaurant operations alongside the Restaurant Manager.
• Coach and develop founding Glenelg crew.
• Support recruitment, onboarding and performance management.
• Prepare and manage rosters in line with budgets and compliance.
• Oversee food safety, cleanliness and WHS standards.
• Manage stock levels, deliveries and inventory controls.
• Support payroll processes and administrative tasks.
• Drive sales and manage costs to meet KPIs.
• Build a strong, inclusive team culture on the floor.

Skills

Leadership experience

Strong communication

People management

Calm under pressure

Food safety knowledge

Operational compliance

Time management

Team development

Job description

Help open Australia's most legendary charcoal chicken brand's first restaurant in South Australia and build the team behind it!

About El Jannah

El Jannah began in 1998 in Granville, Sydney, with a simple idea: serve honest, authentic Lebanese-Australian food that brings people together. More than two decades on, our charcoal chicken, bold flavours and energetic restaurants have made us one of Australia's most loved food brands, with restaurants across NSW, the ACT and Victoria. Now we're bringing El Jannah to South Australia for the very first time, right by the beach in Glenelg. As we grow, we stay focused on what matters most: great food, great people and genuine connection.

About The Role

We're building the opening leadership team for El Jannah Glenelg and are looking for experienced, motivated leaders at both Shift Leader.

Working closely with the Restaurant Manager, you'll help lead the team, drive high standards across food quality, service, safety and cleanliness, and contribute to strong commercial performance. As part of the opening team, you'll also help train our founding crew and set the culture and standards that every future El Jannah in South Australia will be measured against.

This is a hands-on leadership role suited to someone who enjoys being on the floor, leading from the front and building a positive, high-performing team culture. Whether you're an experienced Shift Leader ready for more responsibility, or a senior team member ready to step up, this is a rare opportunity to grow with a brand that invests in its leaders, from day one in a brand-new state.

What You'll Be Doing

• Supporting the Restaurant Manager in leading daily restaurant operations
• Championing the EJ Way and a guest-first culture, ensuring consistently high service standards
• Leading, coaching and developing team members — including training our founding Glenelg crew
• Supporting recruitment, onboarding and performance management
• Preparing and managing rosters in line with operational requirements, labour budgets and compliance
• Overseeing food safety, cleanliness and WHS standards
• Managing stock levels, deliveries and inventory controls
• Supporting payroll processes and administrative tasks
• Helping drive sales, manage costs and deliver against restaurant KPIs
• Building strong team engagement and a positive, inclusive workplace
• Shift Leader responsibilities will focus on floor leadership, service standards and shift-level operations, with development toward the full scope above.

What We're Looking For

• 2–4 years' experience in a QSR or fast-paced hospitality environment
• Proven experience leading or supporting teams in a leadership role
• Strong communication and people leadership skills
• A calm, confident approach and the ability to lead under pressure
• Sound understanding of food safety, WHS and operational compliance
• Strong organisational and time-management skills
• A genuine passion for food, people and guest experience
• Availability to work flexible rosters, including evenings, weekends and the busy summer season

Why Join El Jannah?

• Be a founding leader of our first South Australian restaurant — build the team and culture from day one, don't just inherit one
• Grow with us in SA: as we expand in the state, opening-team leaders are first in line for Restaurant Manager and multi‑site opportunities through our Career Pathways program
• A people‑first culture that backs its leaders with ongoing development and support
• An iconic beachside location in one of Adelaide's most loved precincts

If you're passionate about leading people, delivering great food and opening a restaurant you'll be proud of, we'd love to hear from you.