Shark Dive Coordinator

Merlin Entertainments; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Free access to all attractions world‑w

Domestic and global development opps

Diversity & Inclusion initiatives

Being part of a business built on fun

Job summary

Merlin Entertainments is seeking a casual shark dive coordinator for the Shark Dive Xtreme team at SEA LIFE Sydney Aquarium. The role involves coordinating and conducting introductory SCUBA sessions, delivering safety briefs, and maintaining dive records and equipment hygiene.

You will need Active Open Water Instructor status, First Aid, and a Dive Medical certificate, plus health and safety training. Weekend availability and variable rosters apply, with opportunities to grow within a global

Qualifications

• Open water and introductory dive instruction experience.
• Strong communication and guest-relations skills.
• First Aid and dive medical certification required.
• Health and safety training or willingness to complete online module via ADAS.

Responsibilities

• Coordinate and conduct introductory SCUBA sessions for guests.
• Oversee daily operations and ensure high-quality guest experiences.
• Deliver safety briefs and in-water skill sessions while prioritising guest, staff and animal safety.
• Maintain dive logs and medical declaration records with accuracy.
• Ensure cleanliness and hygiene of diving equipment and areas.
• Manage smooth transitions of divers through the Shark Dive experience.

Skills

Communication

Multi-tasking

Time management

Guest rapport

Education

Active Open Water Instructor (SDI/SSI/PADI)

First Aid certificate

AS.2299 Dive Medical

BSBWHS211 health and safety

Job description

About the Role

We are seeking a casual shark dive coordinator to join the Shark Dive Xtreme team at SEA LIFE Sydney Aquarium. These roles are primarily responsible for coordinating and conducting introductory SCUBA sessions for our guests, as well as:

• Running daily operations, deliver consistently high-quality guest experiences.
• Ensuring adherence to all relevant dive industry and company standards.
• Delivering safety briefs, completing in-water skill sessions while ensuring the safety of guests, staff and animals.
• General administration, including completion of accurate and up to date records for dive logs and customer medical declaration forms.
• Maintaining high levels of cleanliness and hygiene of all diving equipment and associated areas.
• Managing the efficient and seamless transition of divers through the Shark Dive experience.

The role requires ability to work regular weekends and public holidays; please also note that the roster may vary depending on operational requirements and seasonal demands.

About You

A passion for working in the tourism/attraction industry is essential to any of our roles. To shine in this position, you will also have:

• Experience conducting both open water courses and introductory dives, and as a minimum hold an Active Open Water Instructor status (SDI/SSI/PADI or equivalent).
• Current First Aid certificate
• Current AS.2299 Dive Medical (or willingness to complete).
• BSBWHS211 – Contribute to health and safety of self and others (BSBWHS201 for some RTO providers) or willingness to complete at own expense. This is an online module that can be completed through Australian Diver Accreditation Scheme (ADAS).
• Strong communication skills and ability to build rapport with guests and colleagues.
• Ability to multi-task and have a flexible and adaptable approach along with the ability to meet deadlines and have demonstrated planning, organisational and time management skills.

• Corporate benefits including free access to all our attractions worldwide
• Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
• Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
• Being part of a business built onfun

Merlin Entertainments strongly encourages application from all background, including people of Aboriginal and/or Torres Strait Islander decent.

About Us

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.

We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, WILDLIFE, Madame Tussauds, amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do – then we want to hear from you!