SEWB Intake Officer — Culturally Safe Referrals

Central Australian Aboriginal Congress Aboriginal Corporation; Alice Springs; On-site; AUD 94,000 - 110,000; Full time

Benefits offered by this job

33 days annual leave

Professional development

Health services for you & family at no

District allowance

Competitive salaries & salary packing

Job summary

Central Australian Aboriginal Congress Aboriginal Corporation is recruiting for a SEWB Intake Officer in Alice Springs, NT. The role involves screening incoming referrals, conducting brief assessments to identify support needs, and coordinating initial engagement with the SEWB service.

The position is Aboriginal Identified, full-time, permanent. Qualifications include a Cert IV or equivalent experience, extensive intake/referral experience, and excellent culturally safe engagement with

Qualifications

• Must be of Aboriginal descent and accepted as Aboriginal by the Aboriginal community.
• Cert IV in Community Services, Mental Health, Alcohol and Other Drugs, Business Administration, or equivalent experience.
• Experience providing intake, referral, triage, care coordination, or client support in health or community services.
• Demonstrated ability to engage Aboriginal individuals, families and communities in a culturally safe and respectful manner.
• Excellent interpersonal communication, engagement, information gathering, supportive conversations, and synthesising referral information for team discussion.
• Demonstrated ability to manage competing priorities, maintain records, and work in a busy environment.
• Current driver's licence.

Responsibilities

• Screen and respond to new referrals to the SEWB service.
• Conduct brief assessments to clarify support needs and make recommendations to the intake team.
• Arrange and coordinate initial engagement with the service, including booking appointments.

Job description

Central Australian Aboriginal Congress Aboriginal Corporation is recruiting for a SEWB Intake Officer in Alice Springs, NT. The role involves screening incoming referrals, conducting brief assessments to identify support needs, and coordinating initial engagement with the SEWB service.

The position is Aboriginal Identified, full-time, permanent. Qualifications include a Cert IV or equivalent experience, extensive intake/referral experience, and excellent culturally safe engagement with