Sewb Intake Officer

Central Australian Aboriginal Congress Aboriginal Corporation; Alice Springs; On-site; AUD 94,000 - 110,000; Full time

Benefits offered by this job

33 days annual leave

Professional development

Health services for you & family at no

District allowance

Competitive salaries & salary packing

Job summary

Central Australian Aboriginal Congress Aboriginal Corporation is recruiting for a SEWB Intake Officer in Alice Springs, NT. The role involves screening incoming referrals, conducting brief assessments to identify support needs, and coordinating initial engagement with the SEWB service.

The position is Aboriginal Identified, full-time, permanent. Qualifications include a Cert IV or equivalent experience, extensive intake/referral experience, and excellent culturally safe engagement with

Qualifications

• Must be of Aboriginal descent and accepted as Aboriginal by the Aboriginal community.
• Cert IV in Community Services, Mental Health, Alcohol and Other Drugs, Business Administration, or equivalent experience.
• Experience providing intake, referral, triage, care coordination, or client support in health or community services.
• Demonstrated ability to engage Aboriginal individuals, families and communities in a culturally safe and respectful manner.
• Excellent interpersonal communication, engagement, information gathering, supportive conversations, and synthesising referral information for team discussion.
• Demonstrated ability to manage competing priorities, maintain records, and work in a busy environment.
• Current driver's licence.

Responsibilities

• Screen and respond to new referrals to the SEWB service.
• Conduct brief assessments to clarify support needs and make recommendations to the intake team.
• Arrange and coordinate initial engagement with the service, including booking appointments.

Job description

Mental Health/SEWB - Alice Springs, NT

Base Salary: $94,282 - $109,941 (p.a.)

Total Effective Package: $116,446 - $134,300 (p.a.)*

Full Time, Permanent contract

Aboriginal Identified Position

Working with Central Australian Aboriginal Congress not only offers rewarding career options, but a wide range of employee benefits including;

• Competitive salaries, Generous salary packaging
• 33 days annual leave
• A strong commitment to Professional Development
• Access to the Congress health services for you and your family at no cost
• District allowance

Role Description

The SEWB Intake Officer is responsible for screening and responding to all new referrals to the service, conducting brief assessments to clarify support needs, make recommendations to the intake team, and arrange and coordinate initial engagement with the service, including booking appointments.

To be considered for this position you will require:

• To be of Aboriginal descent; identify as an Aboriginal person; and be accepted as an Aboriginal person by the Aboriginal community.
• Cert IV in Community Services, Mental Health, Alcohol and Other Drugs, Business Administration, or other relevant disciple, or equivalent professional experience.
• Experience providing intake, referral, triage, care coordination, or client support services within a health, community services, social services or related environment.
• Demonstrated ability to engage Aboriginal individuals, families and communities in a culturally safe and respectful manner.
• Excellent interpersonal communication skills, including skills in engagement, information gathering, supportive conversations, and synthesising referral information for team discussion.
• Demonstrated ability to manage competing priorities, maintain accurate records, and work effectively in a busy environment.
• Demonstrated ability to establish and maintain effective working relationships with clients, families, community members, health professionals and external service providers.
• Current driver's licence.

For more information on the position please contact:

Reece Cossar - Senior Manager, SEWB on 0400 267 722 or [e-mail]

Aboriginal and Torres Strait Island people are strongly encouraged to apply

*Total effective package includes: base salary, district allowance, superannuation, leave loading, and estimated tax saving from salary packaging options.

Advertised until a suitable applicant is found.