ServiceNow Lead | NV1 Cleared | Govt Transformation

Pra; Sydney, Canberra; On-site; AUD 180,000 - 230,000; Full time

Job summary

PRA is partnering with a leading consulting organisation to find a ServiceNow Lead to join a high-profile government program. This is an opportunity to work on large-scale ServiceNow initiatives, influence solution design, and help shape the direction of the platform.

Location options include Sydney or Canberra, with NV1 clearance required. The role involves hands-on design, senior technical leadership, and collaboration with stakeholders to address complex business challenges.

Qualifications

• 8+ years of ServiceNow development and platform experience.
• Strong knowledge of JavaScript and Glide API.
• Experience delivering enterprise-scale ServiceNow implementations.
• Current NV1 clearance.

Responsibilities

• Designing and delivering scalable ServiceNow solutions.
• Working across ITSM, ITOM and HRSD modules.
• Building workflows using Flow Designer and Integration Hub.
• Developing integrations through REST and SOAP APIs.
• Driving CMDB governance and platform best practice.
• Providing technical leadership and mentoring to engineers.
• Working closely with stakeholders to solve complex business challenges.

Skills

8+ years ServiceNow development and平台

JavaScript

Glide API

Enterprise-scale implementations

CMDB integration

Stakeholder engagement

Leadership / mentoring

NV1 clearance

Education

CTA Certification

ServiceNow implementation certifications

Tools

Flow Designer

Integration Hub

REST APIs

SOAP APIs

Job description

PRA is partnering with a leading consulting organisation to find a ServiceNow Lead to join a high-profile government program. This is an opportunity to work on large-scale ServiceNow initiatives, influence solution design, and help shape the direction of the platform.

Location options include Sydney or Canberra, with NV1 clearance required. The role involves hands-on design, senior technical leadership, and collaboration with stakeholders to address complex business challenges.