ServiceNow ITAM/SAM Consultant – Enterprise Optimisation

Tech Savvy Consulting Pty Ltd; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Job summary

Tech Savvy Consulting Pty Ltd is seeking a ServiceNow ITAM Consultant to support a large enterprise with governance, licence compliance, renewals and optimisation. You will manage assets, entitlements and data quality in ServiceNow ITAM/SAM, contribute to audit readiness and provide insights for renewals and cost reduction.

Melbourne or Sydney based with full Australian working rights. This full-time role offers exposure to enterprise-scale ServiceNow ITAM initiatives and cross-team

Qualifications

• Strong experience in Software Asset Management (SAM) and IT Asset Management (ITAM).
• Hands-on experience with ServiceNow ITAM/SAM.
• Solid understanding of software licensing, entitlements and compliance.
• Experience with ELP, licence reconciliation, renewals and optimisation.
• Experience in large enterprise environments is preferred.
• Location: Melbourne or Sydney; full Australian working rights.

Responsibilities

• Manage software assets, entitlements, agreements and licence compliance within ServiceNow ITAM/SAM.
• Reconcile deployment, entitlement and usage data to maintain accurate ELP.
• Support software vendor audits, compliance analysis and risk remediation.
• Analyse licence utilisation and provide insights for software renewals and optimisation.
• Identify opportunities for licence reclamation, re-harvesting, rationalisation and cost reduction.
• Maintain software publisher/product data, normalization and overall ITAM data quality.
• Monitor ServiceNow SAM platform health, integrations and compliance reporting.
• Develop EOL/EOS reports to support cyber security and risk teams.
• Support SaaS and AI software spend visibility and reporting.
• Drive continuous improvement across SAM processes, automation and reporting.

Skills

ServiceNow ITAM

SAM

Licensing compliance

ELP

Stakeholder management

Tools

ServiceNow

Job description

Tech Savvy Consulting Pty Ltd | Full time

ServiceNow ITAM Consultant

Melbourne, Australia | Posted on 09/28/2026

We are seeking an experienced ServiceNow ITAM / Software Asset Management (SAM) Consultant to support a large enterprise environment. The role will focus on software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management using ServiceNow ITAM/SAM.

Duties & Responsibilities

• Manage software assets, entitlements, agreements and licence compliance within ServiceNow ITAM/SAM.
  
• Reconcile deployment, entitlement and usage data to maintain accurate Effective License Positions (ELP).
  
• Support software vendor audits, compliance analysis and risk remediation.
  
• Analyse licence utilisation and provide insights for software renewals and optimisation.
  
• Identify opportunities for licence reclamation, re-harvesting, rationalisation and cost reduction.
  
• Maintain software publisher/product data, normalization and overall ITAM data quality.
  
• Monitor ServiceNow SAM platform health, integrations and compliance reporting.
  
• Develop EOL/EOS reports to support cyber security, technology risk and resilience teams.
  
• Support SaaS and AI software spend visibility and reporting.
  
• Drive continuous improvement across SAM processes, automation and reporting.
  

Requirements

• Strong experience in Software Asset Management (SAM) / IT Asset Management (ITAM).
  
• Hands-on experience with ServiceNow ITAM/SAM.
  
• Strong understanding of software licensing, entitlements and compliance.
  
• Experience with ELP, licence reconciliation, renewals and optimisation.
  
• Knowledge of software normalization and EOL/EOS lifecycle management.
  
• Strong analytical, reporting and stakeholder management skills.
  
• Experience working within large enterprise environments preferred.
  
• Competitive contract rates.
  
• Opportunity to work within a large enterprise technology environment.
  
• Exposure to enterprise-scale ServiceNow ITAM and Software Asset Management initiatives.
  
• Work across software governance, compliance, optimisation and technology lifecycle management.
  
• Melbourne or Sydney location.
  
• Collaborative environment working across technology, procurement, cyber security and risk teams.
  
• Full Australian working rights required.
  
• Candidates must be based in MelbourneorSydney, or be able to work onsite as required.