ServiceNow DevOps Engineer - Hybrid/Remote

LiveHire Limited; Newcastle City Council; On-site; AUD 97,000 - 107,000; Full time

Benefits offered by this job

35-hour work week

Up to 2 days work from home per week

17% superannuation and salary packing

Annual leave loading and extra leave

Private health insurance discounts

Wellbeing programs

Job summary

The University of Newcastle is seeking a ServiceNow Developer to join the Digital Technology Solutions team at Callaghan Campus. This full-time fixed-term role runs through October 2027 and sits in an enterprise-grade tech stack including AWS/Azure Cloud, ServiceNow, Mulesoft, and Atlassian tools.

You will build scalable ServiceNow solutions, work with stakeholders to refine scope, and ensure platform health through maintenance and secure coding practices.

Qualifications

• Hands-on development on the ServiceNow platform
• Demonstrated experience diagnosing and resolving issues on ServiceNow
• Ability to follow development standards and DevOps practices
• Excellent communication and cross-team collaboration skills

Responsibilities

• Build scalable, reusable ServiceNow solutions including scripting, configuration, integrations, and customisations
• Engage with stakeholders to understand needs, refine scope and manage expectations
• Work closely with business analysts, solution architects, and service designers to translate requirements into prototypes and final solutions
• Ensure code / build quality and follow development standards
• Follow DevOps practices to boost efficiency and productivity
• Provide technical support, troubleshoot issues and implement bug fixes
• Ensure platform health through regular maintenance, upgrades, and secure coding practices
• Participate in agile ceremonies and contribute to agile delivery practices
• Contribute to a culture of innovation, collaboration, and continuous improvement

Skills

ServiceNow development

DevOps practices

Scripting

Stakeholder engagement

Clear communication

Tools

ServiceNow platform

AWS/Azure Cloud

Mulesoft

Jira

Confluence

Job description

The University of Newcastle is seeking a ServiceNow Developer to join the Digital Technology Solutions team at Callaghan Campus. This full-time fixed-term role runs through October 2027 and sits in an enterprise-grade tech stack including AWS/Azure Cloud, ServiceNow, Mulesoft, and Atlassian tools.

You will build scalable ServiceNow solutions, work with stakeholders to refine scope, and ensure platform health through maintenance and secure coding practices.