ServiceNow Developer

CareCone Group; Melbourne; On-site; AUD 100,000 - 160,000; Full time

Job summary

A leading company in the information technology sector is seeking a ServiceNow Developer to design and implement ITOM solutions. The role involves working closely with various IT teams to optimize performance and ensure seamless user experiences across the platform. Ideal candidates will possess relevant ServiceNow certifications and experience integrating ITOM with cloud environments.

Qualifications

• ServiceNow certifications required.
• Experience with ITOM integration and optimization preferred.
• Familiarity with cloud platforms like AWS or Azure is beneficial.

Responsibilities

• Design and implement ServiceNow ITOM solutions.
• Collaborate with IT teams to optimize ITOM processes.
• Develop and manage Service Portal components.

Skills

ServiceNow ITOM modules

Technical troubleshooting

Cloud environments

Integration with external systems

Performance tuning

Education

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist (ITOM)

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from CareCone Group

Talent Acquisition Consultant at Carecone Australia

Role: ServiceNow Developer

Location: Melbourne

Job Description:

Key Responsibilities

• Design, implement, and configure ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration.
• Develop and manage Service Portal components, ensuring a seamless user experience for stakeholders and IT teams.
• Ensure optimal performance and functionality of ITOM processes across the ServiceNow platform.
• Collaborate with ITSM (IT Service Management), development, and infrastructure teams to align ITOM with business objectives and workflows.
• Develop and execute integration plans to link ITOM with external systems, tools, and environments.
• Provide technical expertise for troubleshooting, resolving issues, and optimizing the ITOM processes.
• Lead and support ServiceNow ITOM-related upgrades, enhancements, and patches.
• Design automation workflows for IT operations and improve operational efficiency.
• Create and manage custom workflows within the Service Portal to improve IT self-service capabilities.

Preferred Qualifications

• ServiceNow Certified System Administrator or ServiceNow Certified Implementation Specialist (ITOM) certification.
• Experience with integrating ServiceNow ITOM with third-party tools or platforms (e.g., monitoring tools, CMDBs, etc.).
• Familiarity with Cloud environments (e.g., AWS, Azure) and integrating with ServiceNow.
• Experience with ServiceNow performance tuning and optimization.
• Strong understanding of network and infrastructure operations, including monitoring tools and processes.

Interested people can share their resume at [e-mail] or can reach me on [phone]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services and Technology, Information and Media

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