Servicenow Developer

Jemena; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Family inclusive workplace

Flexible work arrangements

Parental leave

Career development support

Annual bonuses

Employee referral program

Diversity & inclusion

Job summary

Jemena in Melbourne is seeking an experienced ServiceNow professional to build and optimize scalable ITSM/ITOM solutions across the enterprise, collaborating with platform specialists, admins and business stakeholders to deliver automated, reliable services.

You will configure and support ServiceNow modules (ITSM, ITOM, HRSD, CMDB), implement integrations via API, Flow Designer and IntegrationHub, and contribute to development lifecycle, testing, releases and continuous improvement.

Qualifications

• Experience developing, configuring and supporting ServiceNow solutions within an enterprise environment.
• Experience with scripting, Flow Designer, APIs, IntegrationHub and ServiceNow integrations.
• Understanding of SDLC, testing, release management and deployment processes.
• Knowledge of ServiceNow capabilities across ITSM, ITOM, HRSD, IRM, CMDB and related applications.
• Familiarity with application support, troubleshooting, performance optimisation and Agile delivery practices.
• ServiceNow CAD and CSA certified, with ITIL Foundation and relevant tertiary qualifications or equivalent experience.

Skills

ServiceNow development

ITSM/ITOM/HRSD/CMDB

APIs & Integrations

Flow Designer/IntegrationHub

SDLC & release management

Stakeholder collaboration

Education

ServiceNow CAD/CSA, ITIL Foundation

Tools

Flow Designer

IntegrationHub

Job description

Overview of our role

Build and enhance ServiceNow solutions that make it easier for teams across the organisation to access, manage and deliver services. Working closely with platform specialists, administrators and business stakeholders, you'll develop, configure and support scalable solutions across the ServiceNow platform, contributing to automation, integrations and continuous improvement initiatives. You'll play an important role in maintaining a secure, reliable and sustainable platform that delivers real business value.

Culture & Benefits

What we do matters. Delivering safe and reliable energy makes a difference to people's lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace designed to see you succeed in all areas of life:

• Jemena is among the first companies in Australia to be accredited as a Family Inclusive Workplace
• flexible work arrangements, empowered to work your way & agile + additional leave benefits!
• primary & secondary parental leave & well-being and family support benefits
• numerous career development pathways + yearly financial support to upskill
• annual bonuses + generous $$$ employee referral program
• empowering you within a fun, diverse and inclusive culture
• group benefits galore for all employees!
• genuine focus on work / life balance
• reproductive leave benefits

What You'll Bring

• Experience developing, configuring and supporting ServiceNow solutions within an enterprise environment.
• Strong capability across ServiceNow applications including ITSM, ITOM, HRSD, IRM, CMDB, workflows and automation.
• Proven ability to translate business requirements and user stories into effective technical solutions.
• Experience building and supporting integrations using APIs, Flow Designer, IntegrationHub and related technologies.
• Skilled in delivering solutions through development, testing, release and deployment lifecycles.
• Strong troubleshooting, problem-solving and stakeholder collaboration skills across business and technology teams.

Qualifications / Certifications & Experience

• Working knowledge of ServiceNow development, configuration and customisation practices.
• Experience with scripting, Flow Designer, APIs, IntegrationHub and ServiceNow integrations.
• Understanding of SDLC, testing, release management and deployment processes.
• Knowledge of ServiceNow capabilities across ITSM, ITOM, HRSD, IRM, CMDB and related applications.
• Familiarity with application support, troubleshooting, performance optimisation and Agile delivery practices.
• ServiceNow CAD and CSA certified, with ITIL Foundation and relevant tertiary qualifications or equivalent experience.

Who we are

Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group's over 4000 team members, consistently strive to make a difference in the communities we serve.

We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community. If you need adjustments during the recruitment process, please let us know.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical(dependent on role type), reference checks and a national police check. Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.