Change Enablement Lead

Zinfra; Melbourne; In loco; AUD 180.000 - 230.000; Tempo pieno

Descrizione del lavoro

Jemena is seeking a Change Enablement Lead to shape how technology change is governed across cloud, infrastructure, applications, networks and security. You will lead governance, risk assessment and continuous improvement to ensure safe, smooth delivery of changes across a complex environment.

This high-visibility role influences stakeholders, strengthens ways of working and balances innovation with protection of critical services.

Competenze

• Extensive experience leading enterprise Change Enablement or IT Change Management programs.
• Strong expertise in creating governance policies, frameworks and risk controls.
• Proven ability to ensure governance, readiness, compliance and approvals for changes.
• Experience assessing technology risk across large enterprise environments.
• Leadership in governance forums and risk-based change recommendations.
• Experience using change insights, reporting and post-implementation reviews to improve controls.

Mansioni

• Lead the enterprise Change Enablement practice across technology domains.
• Governance, risk assessment and continuous improvement of change processes.
• Guide teams to deliver changes with confidence while balancing risk and agility.

Conoscenze

Change Enablement

Governance frameworks

Risk assessment

Stakeholder leadership

Post-implementation reviews

IT risk

Formazione

ITIL 4 Foundation

Change Enablement specialization

ITSM knowledge

Descrizione del lavoro

Overview of our role

Help shape how technology change happens across our organisation.

As our Change Enablement Lead, you'll lead the practice that keeps change moving safely, smoothly and effectively across our technology environment. Working across cloud, infrastructure, applications, networks and cyber security, you'll guide governance, risk assessment and continuous improvement, helping teams deliver change with confidence.

This is a highly visible role where you'll influence stakeholders, strengthen ways of working and foster a culture of accountability, collaboration and informed decision-making. You'll play a key role in balancing innovation and agility with the protection of critical business services.

If you enjoy improving processes, building relationships and making a meaningful impact across a complex organisation, we'd love to hear from you.

Culture & Benefits

What we do matters. Delivering safe and reliable energy makes a difference to people’s lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace designed to see you succeed in all areas of life:

• Jemena is among the first companies in Australia to be accredited as a Family Inclusive Workplace
• flexible work arrangements, empowered to work your way & agile + additional leave benefits!
• primary & secondary parental leave & well-being and family support benefits
• numerous career development pathways + yearly financial support to upskill
• annual bonuses + generous $$$ employee referral program
• empowering you within a fun, diverse and inclusive culture
• group benefits galore for all employees!
• genuine focus on work / life balance
• reproductive leave benefits

What You'll Bring

• Extensive experience leading and enhancing enterprise Change Enablement or IT Change Management practices.
• Strong expertise in developing change policies, governance frameworks and risk controls.
• Proven ability to ensure teams meet change governance, readiness, compliance and approval requirements.
• Demonstrated experience assessing and challenging technology risk across complex enterprise environments.
• Skilled in leading senior governance forums and providing risk-based recommendations for high-impact changes.
• Experienced in using change insights, reporting and post-implementation reviews to strengthen controls and improve maturity.

Qualifications / Certifications & Experience

• Strong understanding of enterprise technology environments, technology risk, service stability and operational resilience.
• Deep knowledge of Change Enablement governance, policy frameworks and industry best practice.
• ITIL 4 Foundation certification, with Change Enablement specialisation highly regarded.
• Sound understanding of ITSM disciplines, including Incident, Problem, Release and Configuration Management.
• Experience defining governance controls, workflows, reporting and compliance requirements within ITSM platforms.
• Ability to translate technical complexity into practical, risk-based governance outcomes.

Who we are

Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 4000 team members, consistently strive to make a difference in the communities we serve.

We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community. If you need adjustments during the recruitment process, please let us know.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical (dependent on role type), reference checks and a national police check.