Service Technicians (Port Container Handling Equipment)

Ten-League Group; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Ten-League Group is looking for a skilled Service Technician to deliver high-quality maintenance and repair work on heavy equipment at customer sites or in our workshop. The role includes 24/7 call-outs and on-site commissioning to ensure equipment operates at peak performance.

You will provide remote and on-site breakdown support, schedule routine maintenance, and complete detailed service reports. Training and career progression opportunities are available within a dynamic team.

Qualifications

• Mechanical trade certification required; heavy equipment experience preferred (port/automotive or similar).
• Commitment to safe work practices.
• Pre-employment medical, drug/alcohol screening and reference checks required.

Responsibilities

• Perform installation and commissioning of equipment at customer sites or in the workshop.
• Carry out maintenance, servicing and repair of hire and sold equipment.
• Provide breakdown assistance, on-site and remotely, to minimize downtime.
• Attend routine and preventive maintenance to ensure optimal performance and reliability.
• Prepare detailed service reports with parts used and actions taken.
• Support customers through training and technical guidance to maximize equipment performance.

Skills

Heavy equipment experience

Independence

Safety culture

Education

Mechanical Trade Certificate

Job description

• Our committed Service Technicians will delivery highest quality service, maintenance and repair works on the road, at our customer sites and/or in our workshop.
• Ensure 24/7 call-outs are handled promptly and work independently.
• Ensure customer service excellence by addressing customer concerns on the equipment promptly and effectively.
• Conduct installation and commissioning of equipment and/or machineries at customer’s site, ensuring optimal functionality.
• Provide breakdown assistance to customers both remotely and on-site.
• Schedule and attend for routine and preventive maintenance on equipment and/or machineries to reduce downtime.
• Conduct inspection, troubleshooting, diagnostics, servicing, repair and maintenance for hire and sold equipment to customers.
• Complete detailed and timely service job reports (including but not limited to parts and consumables used) after each completed job.
• Providing training and technical support to clients to maximize the performance of their equipment.
• Work with internal business units and functions to ensure customer needs are met with efficiency and excellence.
• Monitor and record parts and consumables usage to ensure timely replenishment of stocks.

Qualifications & experience

• Mechanical Trade Certificate (All Mechanical Trades Considered) Experience with heavy equipment - port and automotive or similar areas
• Commitment to safe work practices
• Pre-employment medical check, drug and alcohol screening and reference checks are pre-requisite
• Competitive pay rates, commensurate based on experience
• Continuous learning and development opportunities - for both technical knowledge enhancement and career progression
• Well maintained service vehicle & mobile working tools
• Be part of the energetic, entrepreneurial team which has undying passion to do great things