Service Technician (Perth)

NHP Electrical Engineering Products; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Fully Maintained Service Vehicle

Overtime paid (38 hours/week)

Licencing Fees covered

Tools of the Trade – Laptop & Mobile

Employee Assistance Program

Paid parental leave

Learning & development

Job summary

NHP Electrical Engineering Products is seeking a Service Technician to join our Service Team in Australia. Reporting to the Service Delivery Team Leader, you will perform maintenance, fault finding, upgrades and commissioning of power products while upholding strict safety standards and delivering excellent customer service.

You will build positive relationships with clients, prepare technical reports, and participate in ongoing training to stay current with new technology.

Qualifications

• Requires A Grade Licence and strong electrical background with onsite/industrial experience.
• Proven industrial or commercial onsite service experience is essential.
• Able to troubleshoot, test, repair and service technical equipment.
• Safety focused approach with site and workshop safety responsibilities.
• Good written and verbal communication with report-writing ability.

Responsibilities

• Adhere to OHS safety standards and maintain a safe worksite.
• Perform service, maintenance, fault finding, upgrades, commissioning and testing of power products.
• Provide technical solutions and build relationships with customers and stakeholders.
• Produce timely, professional service reports for assessments and completed work.
• Participate in ongoing training to learn new technologies and maintain NHP standards.
• Promote NHP products and solutions to customers.
• Complete administrative duties including fault reports and queries.

Skills

A Grade Licence

Electrical background

Onsite service experience

Troubleshooting

Site safety

Written & verbal reports

Travel willingness

Flexible hours

HV maintenance experience

Job description

Who We Are

• NHP are specialists in Electrical and Automation Products, Systems and Solutions


• 100% Australian owned, with 55 years of Electrical and Engineering excellence!


• Local choice with the power of global partners


• 18 branches throughout Australia and New Zealand


• 80,000 marketed line items


• Driven by a team of over 700 dedicated and committed employees

• NHP are specialists in Electrical and Automation Products, Systems and Solutions


• 100% Australian owned, with 55 years of Electrical and Engineering excellence!


• Local choice with the power of global partners


• 18 branches throughout Australia and New Zealand


• 80,000 marketed line items


• Driven by a team of over 700 dedicated and committed employees

“At NHP we recognise that our people determine the success of our business”

Do you have a positive approach? Are you highly motivated? Are you great with customers and do you pride yourself on your ability to listen, build trust & aim to exceed expectations? If so, then you are the type of Service Technician we are looking for.

About The Role

Reporting to the Service Delivery Team Leader, you will be part of NHP’s Service Team and will be responsible for the following tasks:

• Adherence to company and customer site OHS safety standards & procedures and maintain a safe, orderly and clean workplace, using safety precautions and NHP safety system always


• Effectively and efficiently perform service and maintenance, fault finding, diagnosis, upgrades, commissioning and testing of power products to ensure client satisfaction, whilst complying with strict safety standards.


• Provide technical solutions and support to customers and build positive relationships with internal and external stakeholders


• Produce timely and professional technical service reports regarding assessments and completed work


• Participation in ongoing and continuous training and development training to deal with new technology and ensure current products are serviced according to NHP standards


• Promote NHP products and solutions to customers


• Completion of all administrative duties including writing fault reports, respond to queries and maintain open lines of communication

What you will bring to the role:

• Technical capability – A Grade Licence & strong electrical background (preferably with onsite/industrial/commercial experience)


• Proven industrial or commercial onsite Service experience


• Ability to troubleshoot, test, repair and service technical equipment


• Safety focused approach – site safety, workshop safety & driving


• Well-developed written and verbal skills (ability to write reports)


• Willingness to travel – regional and interstate


• Ability to work flexible hours and be prepared to do weekend work and after hours, when required


• Medium or High Voltage Maintenance Experience (advantageous but not essential)

To be successful for this role, you will be required to complete a Pre-Employment Medical.

What’s On Offer

You will be part of a collaborative & supportive work environment and enjoy the benefits that come with working at NHP including:

• Provided with a Fully Maintained Service Vehicle


• Overtime will be paid for work carried out in excess of 7.6 hours per day (38 hours p/wk)


• Upkeep of Licencing Fees


• Tools of the Trade including Laptop & Mobile Phone


• A great place to work – ‘we believe that our people are the heart of our success’


• Ongoing learning & development to meet your professional development needs


• Access to an Employee Assistance Program for you and your family


• A culture that encourages work / life fulfilment


• Paid parental leave

The remuneration package will be based on the skills and experience of the successful applicant.

NHP is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Our commitment to local industry extends to a strong sense of social responsibility. Through our community engagement strategy, NHP positively contributes to the sustainable development of local communities. We're proud of our community partnerships with Southern Cross Kids Camps and Travellers Aid.