Service Technician

Fuse Recruitment; Sydney; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

Superannuation

Job summary

Acusensus is looking for a hands-on Service Technician to support installation, maintenance and performance of its road safety technology across Australia.

This varied role combines troubleshooting, equipment maintenance, manufacturing, installation and field support, with initial time in the Ingleburn facility before regional field operations.

You’ll work with advanced camera, radar, electrical and communications systems, traveling to roadside sites to keep systems operating safely and reliably.

Qualifications

• Trade qualification in Electrical, Electronics, Electrotechnology, Mechatronics or related discipline, or equivalent hands-on experience.
• At least three years' experience in field service, maintenance or similar hands-on technical environment.
• Strong fault-finding and troubleshooting skills with ability to read wiring diagrams/schematics.

Responsibilities

• Maintain and service equipment across mobile speed camera vehicles, trailers, fixed sites and hardware.
• Troubleshoot electrical, mechanical, hardware and software faults to minimise downtime.
• Install and commission cameras, radar, cabling, power systems and communications equipment.
• Support manufacturing—assemble, build and commission equipment for deployment.
• Keep equipment field-ready with routine inspections and risk assessments.
• Provide technical field support to resolve equipment issues and answer queries.

Skills

Electrical trade

Field service

Troubleshooting

DC systems

Diagnostic tools

Tools

Diagnostic tools

Service management systems

Job description

Service Technician

Full-time | $85,000–$100,000 + Super

Ready to take your technical skills into the field? Are you a hands‑on Service Technician who enjoys troubleshooting, working with technology and solving problems in the field? Do you have a background in electrical, electronics, mechatronics, mechanical maintenance or a similar technical discipline?

Acusensus is looking for a capable and self‑motivated Service Technician to support the installation, maintenance and ongoing performance of its innovative road safety technology across Australia.

This is a varied, hands‑on role combining technical troubleshooting, equipment maintenance, manufacturing, installation and field support. You'll work with advanced camera, radar, electrical and communications systems, helping ensure critical road safety technology operates safely and reliably.

If you're looking for a role where no two days are the same, you can work independently while remaining part of a collaborative technical team, and your work contributes to safer roads, this could be the opportunity for you.

About Acusensus

Acusensus is an Australian technology success story with a global presence across Australia, the United States, the United Kingdom and New Zealand.

Founded in 2018, the company develops world‑leading imaging and artificial intelligence technology designed to reduce road fatalities and injuries caused by distracted driving.

With a purpose of saving lives and making communities safer, Acusensus combines innovative technology with practical field operations to tackle important road safety challenges.

About the role

Reporting to the Service Technician Lead, you'll play an important role in maintaining the operational readiness, reliability and performance of Acusensus equipment across your allocated region.

You'll work across the full equipment lifecycle, from initial assembly and commissioning through to field installation, preventative maintenance, fault diagnosis and ongoing technical support.

You'll initially spend time working alongside the manufacturing team at the Ingleburn facility to build your understanding of Acusensus equipment, systems and operating procedures before progressing into regional field operations.

Once established in the role, you'll work largely independently, travelling to roadside locations and operational sites to maintain equipment, resolve technical issues and support the teams using Acusensus technology.

This position suits someone with strong technical fundamentals, sound problem‑solving skills and the confidence to manage their workload with minimal supervision.

What you’ll be doing

• Maintain and service equipment: Carry out preventative maintenance, inspections and repairs across mobile speed camera vehicles, trailers, fixed sites and associated hardware.
• Troubleshoot technical issues: Diagnose and resolve electrical, mechanical, hardware and software faults to minimise downtime and maintain system performance.
• Install and commission systems: Support the installation, setup and testing of cameras, radar, cabling, power systems and communications equipment.
• Support manufacturing: Work alongside the Ingleburn team to assemble, build and commission equipment, ensuring quality and accuracy before deployment.
• Keep equipment field‑ready: Conduct routine inspections, identify potential issues and ensure equipment is safe, reliable and ready for operational use.
• Provide technical field support: Work with operational teams to resolve equipment issues, respond to technical queries and restore system functionality.
• Maintain accurate records: Complete service reports, maintenance logs, fault documentation, inventory records and support tickets.
• Collaborate with technical teams: Work with the Helpdesk, Engineering, Manufacturing and operational teams to resolve complex issues and improve equipment reliability.
• Support new installations: Coordinate with site representatives and contractors to assist with fixed‑site installations, commissioning and system upgrades.
• Promote safety and quality: Follow established work procedures, conduct risk assessments and maintain high standards of workplace safety and workmanship.
• Contribute to improvement: Share field feedback and identify opportunities to improve equipment reliability, serviceability and maintenance processes.

About you You'll be a practical, technically minded person who enjoys getting hands‑on with equipment, investigating faults and finding solutions. You can work independently in the field, communicate effectively with different stakeholders and take ownership of the quality and safety of your work.

Ideally, you’ll bring:

• A trade qualification in Electrical, Electronics, Electrotechnology, Mechatronics or a related discipline, or equivalent hands‑on technical experience.
• At least three years' experience in field service, maintenance, technical trades or a similar hands‑on technical environment.
• Strong fault‑finding and troubleshooting skills, including the ability to interpret technical documentation, wiring diagrams and schematics.
• Experience working with electrical, electronic or electromechanical equipment.
• An understanding of 12V/24V DC electrical systems, particularly in vehicles or mobile equipment, will be highly regarded.
• Confidence using technology, diagnostic tools and computer‑based service management systems.
• Strong mechanical aptitude, attention to detail and a commitment to quality workmanship.
• A solid understanding of workplace health and safety requirements.
• Clear communication skills and the ability to explain technical issues to both technical and non‑technical stakeholders.
• The ability to plan and organise your work, manage competing priorities and operate with minimal supervision.
• A collaborative approach, with a willingness to share knowledge and support colleagues across different teams.

Experience with IP-based camera systems, networking, embedded hardware, manufacturing assembly or quality assurance will be advantageous.

A First Aid certificate, White Card and Working at Heights certification are desirable, or you'll be willing to obtain the relevant qualifications. Elevated Work Platform (EWP) certification will also be highly regarded.

What's on offer?

• $85,000–$100,000 + super, depending on experience.
• Full-time employment with an innovative Australian technology business operating globally.
• A varied technical role covering manufacturing, installation, maintenance and field service.
• Exposure to advanced camera, radar, electrical and artificial intelligence‑enabled technology.
• Structured onboarding and the opportunity to develop specialised technical knowledge.
• A collaborative team environment with opportunities to work across multiple business functions.
• The opportunity to make a tangible contribution to road safety and safer communities.

The practical details

• Full-time position, with opportunities available from mid‑November through December.
• Three positions available.
• National travel at short notice may occasionally be required.
• You must hold a current Australian driver's licence.
• The role involves fieldwork at roadside and remote locations, including working outdoors and potentially at heights.
• Flexibility to work early mornings, evenings or weekends may occasionally be required to meet operational needs.
• Appointment is subject to police and driving history checks, along with any additional checks required under client contracts.

Ready to take the next step? If you're an experienced technician looking for a varied field-based role where you can apply your technical skills to innovative equipment and make a meaningful difference, we'd love to hear from you.

Whether your background is in electrical, electronics, mechatronics, mechanical maintenance or field service, if you're a hands‑on problem solver who values safety, quality and teamwork, this is an opportunity to build your expertise with Acusensus.