Associate Service Technician

Acusensus; Townsville City; On-site; AUD 65,000 - 75,000; Full time

Job summary

Acusensus is seeking an Associate Service Technician to support installation, calibration, and maintenance of enforcement technology in Townsville, Australia. You will troubleshoot, inspect, and maintain imaging and AI systems while collaborating with field and support teams to ensure reliable service delivery.

The role involves data collection, system updates, and documenting service activities. A technical background in electronics or mechanics and a valid driver's license are essential, with

Qualifications

• Technical qualification or relevant experience in electronics, telecommunications, mechanics, or a related field.
• Basic understanding of mechanical and electrical systems.
• Strong problem-solving skills and ability to learn new technologies quickly.
• Good communication skills and ability to work effectively both independently and within a team.
• Valid driver's license with a clean driving record.
• Willingness to travel regionally as needed.
• Desirable: Experience working with imaging, camera or AI-related equipment.
• Familiarity with vehicle towing and trailer maintenance.
• Construction, installation, or field service experience.

Responsibilities

• Assist with the installation, calibration, and maintenance of enforcement technology including imaging and AI systems.
• Troubleshoot and repair equipment issues promptly to ensure minimal downtime.
• Perform routine inspections and preventive maintenance on devices and trailers.
• Collaborate with field and support teams to ensure reliable service delivery.
• Support data collection and system updates as required.
• Document service activities accurately for reporting and compliance purposes

Skills

Electronics

Telecommunications

Mechanics

Problem solving

Communication

Driver's license

Travel willingness

Education

Technical qualification or relevant experience in electronics/telecommunications/mechanics

Tools

Imaging equipment

AI-related equipment

Trailer maintenance

Job description

Join Acusensus as an Associate Service Technician and Help Drive Road Safety Innovation

Acusensus is a global leader in AI-powered road safety technology, committed to reducing road injuries and fatalities caused by distracted driving. We're seeking an Associate Service Technician to join our dedicated Townsville team in delivering reliable and innovative enforcement solutions across Australia and beyond.

As an Associate Service Technician, you will support the installation, maintenance, and troubleshooting of our advanced road safety enforcement equipment. This role is ideal for someone eager to grow their technical skills, work hands-on with cutting-edge technology, and contribute directly to making roads safer.

What You'll Do

• Assist with the installation, calibration, and maintenance of enforcement technology including imaging and AI systems.
• Troubleshoot and repair equipment issues promptly to ensure minimal downtime.
• Perform routine inspections and preventive maintenance on devices and trailers.
• Collaborate with field and support teams to ensure reliable service delivery.
• Support data collection and system updates as required.
• Document service activities accurately for reporting and compliance purposes

What You'll Bring

We're looking for a motivated individual with a technical aptitude and a passion for contributing to community safety.

Essential Skills and Experience:

• Technical qualification or relevant experience in electronics, telecommunications, mechanics, or a related field.
• Basic understanding of mechanical and electrical systems.
• Strong problem-solving skills and ability to learn new technologies quickly.
• Good communication skills and ability to work effectively both independently and within a team.
• Valid driver's license with a clean driving record.
• Willingness to travel regionally as needed

Desirable:

• Experience working with imaging, camera or AI-related equipment.
• Familiarity with vehicle towing and trailer maintenance.
• Construction, installation, or field service experience.

Please Note: Appointment is subject to the successful completion of background and driver license checks

Why Join Us

• Attractive Remuneration & Benefits packages that reward and recognise positive impact
• Career development opportunities within a growing and dynamic company
• Work in a high performing team with a broad range of skill sets and job backgrounds

At Acusensus, we're building a diverse and inclusive workplace where everyone feels empowered to drive positive change. We're committed to fostering an inclusive environment where creativity and authenticity are celebrated. No matter your background, if you're passionate about making a difference, we encourage you to apply.