Service Technician

dormakaba; Sydney; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

iPad

Health insurance discounts

Recognition program (AAA)

Wellbeing committee

WhereFit discounts

Job summary

dormakaba is seeking a Service Technician based from Moorebank to service and maintain automatic door systems across Sydney. This entry-level role is ideal for someone with a trade background or transferable mechanical and electrical skills who is eager to learn, with extensive training provided.

You will work with experienced technicians, complete service reports on an iPad, manage vehicle stock, and deliver outstanding customer service while upholding safety and company standards.

Qualifications

• Current Australian Driver's Licence.
• Strong customer service and communication skills.
• Mechanical aptitude and basic electrical understanding.
• Confidence using tablets, mobile technology and digital systems.
• A safety-first mindset and strong attention to detail.
• Police Check

Responsibilities

• Servicing and maintenance on automatic door systems.
• Complete service reports, customer documentation and inventory transactions using an iPad.
• Manage vehicle stock and maintain accurate records.
• Deliver exceptional customer service while representing dormakaba onsite.
• Work safely and in accordance with company procedures and compliance requirements.
• Collaborate with fellow technicians, schedulers and field managers to deliver outcomes.

Skills

Customer service

Communication skills

Mechanical aptitude

Electrical understanding

Safety mindset

Attention to detail

Police check

Tools

iPad

Job description

We are seeking a Service Technician to join our team based from Moorebank. This role is ideal for an entry-level technician, someone with a trade background looking for a change, or an individual with transferable mechanical and electrical skills who is eager to learn. You'll receive extensive training while working alongside experienced technicians maintaining and servicing automatic door systems across Sydney.

What you will do

• Servicing and maintenance on automatic door systems.
• Complete service reports, customer documentation and inventory transactions using an iPad.
• Manage vehicle stock and maintain accurate records.
• Deliver exceptional customer service while representing dormakaba onsite.
• Work safely and in accordance with company procedures and compliance requirements.
• Collaborate with fellow technicians, schedulers and field managers to deliver outcomes.

What we require

• Current Australian Driver's Licence.
• Strong customer service and communication skills.
• Mechanical aptitude and basic electrical understanding.
• Confidence using tablets, mobile technology and digital systems.
• A safety-first mindset and strong attention to detail.
• Police Check

What we prefer

• Mechanical or electrical trade experience or
• Working at Heights, EWP, Scissor Lift or Forklift- or willingness to acquire
• Working With Children Check. – or willingness to acquire

What we offer

• Fully Maintained Company Vehicle, Mobile Phone, iPad
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFitmembership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.