Service Technician

Tabcorp; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Tools, phone and laptop provided

Diverse leave options

Health and wellbeing app / EAP

Monthly social activities / events

D&I commitments

Job summary

Tabcorp is seeking an on-site Technical Services Technician to join our MAX team at Crown Casino. You will service and maintain wagering and gaming equipment, perform preventative maintenance, and build strong relationships with customers while following regulatory standards.

The role emphasizes hands-on electronics work, strong customer service, and a flexible schedule that includes weekends and evenings. Training will be provided, with tools, branding, and ongoing development supported by

Qualifications

• Interest in electronics with some experience servicing electronic equipment.
• Excellent customer service and communication skills.
• Integrity, respect, and a can-do attitude.
• Willingness to obtain and maintain applicable licences.
• Ability to work on a rotating roster including weekends and evenings.

Responsibilities

• Provide on-site remedial and preventative services on a range of electro-mechanical devices.
• Service, maintain and install wagering and gaming equipment.
• Conduct preventative maintenance checks to identify issues before they impact operations.
• Keep accurate records of maintenance activities, ensuring compliance with regulations and standards.

Skills

electronics interest

customer service

integrity and respect

licence readiness

roster flexibility

Job description

MAX is part of Tabcorp, Australia’s largest ASX-listed gambling entertainment company. We service over 8,000 locations nationwide, providing comprehensive technical support from quick fixes to in-depth repairs. Our commitment to fostering a healthy gaming industry makes us a trusted partner in the community.

While you’re making a difference, we’ll help you grow your career in a collaborative environment where you can be yourself. Together, we believe anything is possible. Game to join us?

What You’ll Do

Are you looking to combine your interest in electronics and ability to problem solve? We’re on the lookout for an eager, positive, self-starter to join our Technical Services Team, based onsite at Crown Casino.

As a valued member of the team, you will provide on-site remedial and preventative services on a wide range of electro-mechanical devices, ensuring excellent service delivery and building positive customer relationships.

Key Accountabilities

• Service, maintain and install wagering and gaming equipment
• Conduct preventative maintenance checks to identify and address potential issues before they impact operations.
• Prioritise and manage work schedules to achieve the best outcomes for both the customer and the business.
• Keep accurate records of maintenance activities, ensuring compliance with regulations and standards.

What You’ll Bring

You don’t need previous experience with wagering and gaming equipment to excel in this in this role. Our comprehensive training program is designed to equip you with the skills and knowledge you need. What matters most is your motivation to learn and a few key qualities:

• An interest in electronics with some prior experience servicing electronic equipment, whether gained through work, hobbies or personal projects
• Excellent customer service and communication skills
• Integrity, respect, and a can-do attitude
• Willingness to obtain and maintain applicable licences
• Ability to work on a rotating roster that includes weekends and evenings, providing you with a varied and engaging work schedule.

What You’ll Get

• Tools, phone and laptop provided
• Diverse leave options: cultural, volunteer, flexi, and 18-weeks parental leave.
• Access to our health and wellbeing app and Employee Assistance Program.
• Monthly employee social activities, competitions, awards and free tickets to events.
• Ongoing commitment to D&I through leading policies & initiatives.

About Us

Tabcorp is Australia’s leading gambling entertainment company. Our 3000+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better. To find out more about us and what we offer, visit our website.

We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

• foster a respectful and inclusive working environment within your team;
• support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.

We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements.

Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.