Service Technician

Alsco; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Company vehicle provided

Uniform and mobile phone provided

Full on the job training

Employee Assistance Program (EAP)

Monthly Reward & Recognition

Discounted Health Insurance Offers

Job summary

Alsco is seeking a Service Technician to join our Fresh & Clean team from the Oakleigh South depot, servicing Bayside suburbs. You will plan daily routes, load stock, and complete visits to deliver, service and collect items.

You’ll work Monday to Friday with a company vehicle, uniform and mobile phone provided. A valid driver licence and pre-employment screening (including background checks and proof of COVID-19 vaccination) are required.

Qualifications

• Physically fit to perform field service tasks.
• Valid driver licence required for on-road service.
• Working with Children Check and Criminal History Check are required.

Responsibilities

• Review daily service route requirements and load van with correct stock.
• Complete each customer visit to deliver, service, and collect the correct stock.
• Service and maintain Sanitary/Nappy Bins, Air Fresheners, Soap Dispensers and other related products at customer sites.
• Check installed equipment to ensure it is operational and compliant.
• Meet with customers to confirm service needs and discuss potential additional services.
• Return used stock and equipment to the depot for refurbishment.

Skills

Physically fit

Valid Driver's Licence

Working with Children Check

Criminal History Check

Job description

The Company:

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom & First Aid services. The passion of our 2,200 employees in Australia is the driving force behind our success.

Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco Uniforms, we are of a size that enables us to keep connected with our customers, big and small, and offer them the flexibility they require. We take pride in looking after each of our employees and all working together to deliver Customer Service Excellence for our customers, at all times.

A company with branches throughout Australia, Fresh & Clean is a mature, stable and successful business with dependable support systems throughout the organisation and an ingrained culture of safety and continuous improvement.

Why You Should Join Us:

• Above award salary
• Job security working for a market leading company.
• Great work/life balance - this role is Monday to Friday with NO WEEKENDS!
• Early starts which mean early afternoon finishes!
• Career progression within Alsco Uniforms organisation
• Diversified/inclusive team culture and supporting management team
• The trust to work unsupervised out on the road, providing a great service for your customers
• Company vehicle provided
• Uniform and mobile phone provided
• Full on the job training
• Access to Employee Assistance Program (EAP)
• Monthly Reward & Recognition
• Discounted Health Insurance Offers

About The Role:

Reporting to the Operations team, the Service Technician is a key role in the Fresh & Clean business delivering front line service to our customers. Passionate about customer satisfaction, our Service Technicians take responsibility for the following key activities:

• Reviewing daily service route requirements and loading van with the correct stock;
• Completing each customer visit to deliver, service, and collect the correct stock;
• Service and maintain Sanitary/Nappy Bins, Air Fresheners, Soap Dispensers and other related products at customer sites;
• Checking installed equipment at customer sites to ensure it is operational and compliant;
• Meeting with customers to confirm their service needs are being met and provide feedback on possible increases to their service they may consider; and
• Returning used stock and equipment to the depot for refurbishment

With our depot based in Oakleigh South, this role will require the right candidate to service the Bayside suburbs (Moorabbin, Cheltenham, Bentleigh, Beaumaris, Mordialloc etc.)

You will need:

• To be physically fit
• A valid Driver Licence
• Working with Children Check & Criminal History Check

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves proof of COVID-19 vaccination, drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.

Fresh & Clean is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.