Service System Navigator: Lead Local Network Partnerships

Victorian Government; Greater Shepparton; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Department of Families, Fairness and Housing (DFFH) is hiring a Service System Navigator in each Orange Door location. Reporting to the Orange Door Hub Manager, you will identify local priorities, partner with services, and create integrated responses for Victorians seeking support and safety.

You will establish service interfaces, work with the local service network, and support practitioners to deliver connected services while resolving local system issues.

Responsibilities

• Establish and maintain service interface agreements, local arrangements, and operating protocols with key services across the local area and broader service network.
• Partner with the local service sector to identify opportunities to address local area service gaps and resolve issues relating to service delivery.
• Monitor progress of service engagement, connections and service capacity, identifying actual and potential barriers and finding effective ways to deal with them.

Job description

The Department of Families, Fairness and Housing (DFFH) is hiring a Service System Navigator in each Orange Door location. Reporting to the Orange Door Hub Manager, you will identify local priorities, partner with services, and create integrated responses for Victorians seeking support and safety.

You will establish service interfaces, work with the local service network, and support practitioners to deliver connected services while resolving local system issues.