Service Support Officer

LTTS; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

LTTS is seeking an experienced Service Support Officer to join our team in Newmarket, Queensland. This full-time position will provide administrative and customer support to ensure the smooth operation of our services.

You will respond to customer inquiries, maintain accurate records, coordinate schedules, and support projects, collaborating with allied health professionals to deliver quality service in a friendly, inclusive environment.

Qualifications

• Proven experience in an administrative or customer service role.
• Excellent communication and interpersonal skills.
• Strong organisational and problem-solving abilities.
• Proficient in using Microsoft Office suite and other relevant software.
• Demonstrated attention to detail and ability to work under pressure.

Responsibilities

• Respond to customer inquiries and provide exceptional service.
• Maintain accurate records and documentation.
• Coordinate schedules, appointments, and supports.
• Provide general administrative support, including client intakes and data entry.
• Assist with projects and special initiatives as required.

Skills

Administrative experience

Customer service

Communication

Organisational skills

Tools

Microsoft Office

Job description

LTTS' is seeking an experienced Service Support Officer to join our team in Newmarket, QLD. This full-time position will provide administrative and customer support to ensure the smooth operation of our services.

What you'll be doing

Responding to customer inquiries and providing exceptional service

Maintaining accurate records and documentation

Coordinating schedules, appointments, and supports

Providing general administrative support, including client intakes and data entry

Assisting with projects and special initiatives as required

Supporting the other administrative functions of LTTS as required

What we're looking for

Proven experience in an administrative or customer service role

Excellent communication and interpersonal skills

Strong organisational and problem-solving abilities

Proficient in using Microsoft Office suite and other relevant software

Demonstrated attention to detail and ability to work under pressure

What we offer

At LTTS', we value our employees and strive to create a supportive and inclusive work environment. We offer a fantastic work environment, with a team of allied health professionals who are passionate about making a difference.

About us

LTTS' is a leading provider of allied health services, committed to helping our clients achieve their goals. With a strong focus on community engagement and customer satisfaction, we are dedicated to delivering exceptional results and creating long-term partnerships.