Service & Support Manager (Operations) - Digital Systems

Apod Discounts Pty Ltd; Australia; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Long weekends / 9-day fortnight

Flexible working arrangements

Exclusive retailer discounts

Industry-leading parental leave

WORK180 endorsed employer

Job summary

Rheinmetall Australia is seeking a Service & Support Manager – Digital Systems to lead a team delivering maintenance, repair and support for Land 400 Phase 2 Boxer CRV digital systems across Australia.

You will balance technical, commercial and operational priorities, build strong relationships with Defence customers and establish the systems and processes that keep critical capability mission-ready, with opportunities to contribute to future Rheinmetall projects.

Qualifications

• Relevant Electronics qualification (trade or tertiary).
• Leadership or management qualification.
• Experience in Defence environment or industry.
• Willingness to travel interstate or overseas.
• Eligibility to obtain Australian Government Security Clearance (Australian citizenship required).

Responsibilities

• Lead a team delivering maintenance, repair and support for Land 400 Phase 2 Boxer CRV digital systems.
• Drive equipment availability and customer outcomes while balancing technical, commercial and operational priorities.
• Build strong relationships with Defence customers and establish processes to keep capability mission-ready.

Skills

Leadership

Stakeholder communication

Defence experience

Travel readiness

Education

Electronics qualification (trade or tertiary)

Leadership/Management qualification

Job description

WHAT WE ARE LOOKING FOR

About the Team

Join our close-knit Digital Systems (DYS) team and play a key role in supporting one of Australia’s largest defence programs, LAND 400 Phase 2, with opportunities to contribute across future Rheinmetall projects. Our Team delivers innovative electronic products that support mission success which is a combination of simulation and training systems and electronic components for the Boxer vehicle. Working alongside experienced professionals, you’ll have the opportunity to make a meaningful impact while developing your career in a collaborative and growing team.

About the Role

As the Service & Support Manager – Digital Systems, you’ll lead a team of technical specialist delivering maintenance, repair and support for Land 400 Phase 2 Boxer CRV digital systems.

Working across Australia, you’ll drive equipment availability, customer outcomes and continuous improvement, balancing technical, commercial and operational priorities. You’ll lead from the front, build strong relationships with Defence customers and establish the systems and processes that keep critical capability mission-ready.

WHAT QUALIFICATIONS YOU SHOULD HAVE

What are we looking for?

Rheinmetall seeks applicants who exemplify our Company’s values of Safety, Partnering, Openness, Respect and Trust (SPORT). This creates a workplace environment where employees value each other, live up to their promises and communicate openly.

The experience and skillset best suited to this role includes:

• Relevant qualification in Electronics (Trade or Tertiary);
• Relevant qualification in Leadership / Management;
• Previous experience in Defence environment or industry;
• Excellent communication with internal and external stakeholders;
• Ability to travel interstate or overseas when required; and
• Eligibility to obtain an Australian Government Security Clearance (Australian Citizenship required).

WHAT WE OFFER YOU

• Long weekends every second week with a 9-day fortnight;
• Individualised Flexible Working Arrangements;
• Access to exclusive employee discounts with over 700 retailers to support cost of living;
• Market leading parental leave and loyalty leave accrual for every year of service;
• We are proud to be an Endorsed Employer for All Women with WORK180.

CONTACT INFORMATION

RDA Talent Acquisition Team

[e-mail]

Applications will close on 24th of October 2026.