Service Supervisor

Haines Electrical Service; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle/allowance

Company phone and uniforms

Flexible, positive working environment

Monthly RDO

Job summary

Haines Electrical Service is seeking a Service Supervisor to lead the Service Department in Brisbane. The role focuses on mentoring Service Technicians, coordinating jobs end-to-end, and delivering profitable, high-quality service and minor projects for commercial clients.

You will work closely with the Service Manager, drive client relationships, explore sales opportunities, and enforce safety and compliance standards while advancing your career within a top-tier electrical contracting company.

Qualifications

• Experience leading tradespeople or coordinating a team.
• Strong communication and negotiation skills with clients and suppliers.
• Technical knowledge in electrical service/maintenance across commercial sectors.
• Ability to act with initiative in a fast-paced environment.

Responsibilities

• Provide day-to-day leadership, mentoring and technical support to Service Technicians with Service Manager guidance.
• Support the Service Manager with day-to-day department operations, focusing on client relationships and growth.
• Oversee service delivery and minor projects end-to-end, ensuring profitability and quality.
• Identify opportunities for business growth, quote work for services and minor projects, obtain client feedback.
• Enforce safety processes and compliance documentation to high standards.
• Plan and manage multiple jobs, considering hours, labour and materials.
• Attract and retain top talent with a positive, flexible working environment and remuneration package.

Skills

Leadership

Mentoring

Communication

Negotiation

Electrical service

Maintenance

Commercial sector

Decision making

Job description

Haines Electrical is an established electrical contractor specialising in Electrical Service, Maintenance, Repair and Minor Projects throughout Brisbane CBD and outer suburbs.

As a well-regarded business, we provide electrical lighting, power and telecommunications services. Our dedicated team pride themselves on providing expert advice and with a key focus on safety, project service and delivery.

We are currently seeking a highly motivated Service Supervisor to join their expanding Service Department based in Brisbane. This is a diverse position and best suited to an ambitious tradesman who enjoys developing and leading a team.

This is the perfect opportunity for a tenacious Service Electrician to take a step up and progress in their career with a top tier electrical contracting company offering long term opportunity.

Day to Day responsibilities will include:

Provide day-to-day leadership, mentoring and technical support to the Service Technicians, while working closely with the Service Manager and support team to ensure jobs are effectively coordinated, deliver and closed out

Support the Service Manager with the day-to-day operation of the department, allowing greater focus on client relationships, sales opportunities and business growth

Oversee service delivery and minor projects end-to-end, ensuring profitability, quality, and client satisfaction, with on-site involvement as required

Identify and develop potential opportunities for business growth by creating and following up on new client opportunities, quoting work for service and minor projects, obtaining client feedback

Enforcing and maintaining all relevant safety processes and compliance documentation consistently to a high standard

Effectively planning and managing multiple jobs at any one time taking into consideration hour allowances, labour and material requirement

To attract top industry talent the company offers a positive and enjoyable working environment to their staff, accompanied by a generous remuneration package reflective of your skills and experience. The business is committed to the ongoing development of their staff, offering training and employees’ opportunities, recognising and reward their employees’ contributions to the company’s success. Salary package will include:

Negotiated base annual salary

Company vehicle / allowance

Company phone and uniforms

Flexible, positive and friendly working environment

Monthly RDO

The Candidate

Previous experience leading, coordinating or mentoring tradespeople, or demonstrated capability to step into a supervisory role.

Strong communication and negotiation skills when dealing with people at all levels including internal and external customers, industry suppliers and stakeholders

Confidence in your technical knowledge and ability in electrical service /maintenance across the commercial sector

Demonstrate a strong sense of initiative with the ability to operate in a fast-paced environment and the confidence in your skills to make decisions

Bring your experience and passion for the electrical industry!