Service Station Team Leader: Retail Ops & Staff Support

Crokers Fuel and Oils; Mackay Regional; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

80 hours per fortnight

Stable, long-term employment

Lead a small team of four

Hands-on role across customer service

1% employer superannuation

Job summary

Crokers Fuel & Oils Pty Ltd is seeking a reliable Service Station Team Leader to support Mackay operations, coordinate daily tasks and lead a team of four staff. The role focuses on customer service, stock control and a hands-on approach in a retail environment.

The successful candidate will have prior service station or retail leadership experience, strong communication skills, and a commitment to safe, efficient store presentation.

Qualifications

• Experience in retail, service station operations or similar customer-focused environment.
• Proven ability to lead, guide and support staff to meet daily targets.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide day-to-day guidance and support to a team of four staff.
• Coordinate daily duties and share tasks to ensure smooth operations.
• Lead by example and foster a positive, cooperative team culture.
• Assist with staff training, induction and development.
• Escalate issues to Sales/Operations Manager when needed.

Skills

Retail experience

Team leadership

Communication

Stock control

Cash handling

Customer service

Organisational skills

Health & safety

Education

Retail/business qualifications (advantageous)

Tools

POS systems

Inventory software

Administration systems

Job description

Crokers Fuel & Oils Pty Ltd is seeking a reliable Service Station Team Leader to support Mackay operations, coordinate daily tasks and lead a team of four staff. The role focuses on customer service, stock control and a hands-on approach in a retail environment.

The successful candidate will have prior service station or retail leadership experience, strong communication skills, and a commitment to safe, efficient store presentation.