Service Station Retail Manager

SHRI MURLIDHAR PTY LTD; Tamworth; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Full-time employment

Competitive remuneration

Lead a team

Professional development

Job summary

SHRI MURLIDHAR PTY LTD, trading as Metro Petroleum (Tamworth), is seeking a capable Retail Manager to organise and control the daily operations of its petrol station and convenience store at 360 Armidale Road, Tamworth, NSW 2340.

You will oversee retail sales, stock management, staff supervision, purchasing, customer service and financial administration, with budgeting, reporting and compliance responsibilities.

Qualifications

• Diploma in Leaership Management or Business Management or relevant qualification.
• Minimum 1 year of relevant work experience in retail management or retail operations.
• Demonstrated ability to supervise staff and coordinate day-to-day retail activities.
• Knowledge of stock control, purchasing, sales monitoring and inventory management.
• Ability to maintain financial records, monitor operating expenses and prepare sales reports.
• Strong leadership, communication, organisational and problem-solving skills.
• Experience in a service station or convenience retail environment will be advantageous.

Responsibilities

• Plan, organise and oversee the daily operations of the petrol station and convenience store.
• Lead, supervise, train and support retail staff to ensure efficient store operations and high customer service standards.
• Prepare employee rosters, allocate duties and monitor staff performance.
• Manage inventory levels, stock ordering, merchandising and supplier coordination to maintain product availability.
• Monitor fuel and retail sales performance and implement strategies to improve sales and profitability.
• Ensure accurate cash handling, banking procedures, daily reconciliations and point-of-sale (POS) operations.
• Resolve customer enquiries and complaints professionally while maintaining high service standards.
• Ensure compliance with workplace health and safety requirements, fuel handling procedures, food safety standards and company policies.
• Monitor store presentation, merchandising displays and cleanliness to maximise customer experience.
• Prepare operational reports and assist with budgeting, cost control and business performance monitoring.
• Keep abreast of market trends to determine the need for improvements in the store.
• Analyse sales and revenue reports and make forecasts.
• Ensure store fulfils all legal, health and safety guidelines.
• Determine product mix, stock levels, and service standards.
• Formulate and implement purchasing and marketing policies and set prices.
• Promote and advertise the establishment's goods and services.
• Sell goods and services to customers and advise them on product use if required.
• Maintain records of stock levels and financial transactions.
• Undertake budgeting for the establishment.

Skills

Retail management

Staff supervision

Customer service

Education

Diploma in Leaership Management or Business Management or relevant qualification

Job description

SHRI MURLIDHAR PTY LTD, trading as Metro Petroleum (Tamworth), is seeking a capable Retail Manager to organise and control the daily operations of its petrol station and convenience store at 360 Armidale Road, Tamworth, NSW 2340.

You will oversee retail sales, stock management, staff supervision, purchasing, customer service and financial administration, with budgeting, reporting and compliance responsibilities.