Service Representative - Cooling : Melbourne

Schneider Electric; City of Melbourne; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Tool of Trade Vehicle

Flex@Work

Coursera access

Fitness Passport

Annual Leave purchasing

Employee discounts

Job summary

Schneider Electric in Melbourne is seeking experienced Service Representatives to perform a variety of field service tasks across the Melbourne area and broader VIC region. You will play a hands-on role supporting a diverse customer portfolio, minimising downtime and maximising reliability, with high-quality training and ongoing development.

Our ideal candidate will have Certificate III Airconditioning and Refrigeration, a current driver's license with a vehicle supplied, and proven ability to

Qualifications

• Certificate III Airconditioning and Refrigeration is required.
• Current Driver's Licence are required; Tool of Trade vehicle provided.
• Previous experience in Field Service or Maintenance is preferred.
• Ability to collaborate with multiple teams and work autonomously when needed.
• Demonstrated commitment to HS&E and risk awareness.

Responsibilities

• Perform a variety of field service tasks across Melbourne and wider VIC region.
• Coordinate and execute installations, maintenance, repairs and ad-hoc tasks with technical teams.
• Commissioning, site testing and system upgrades; troubleshoot as needed.
• Provide technical support and expert advice to customers.
• Document service activities, reports and inventory; manage documentation.

Skills

Independent worker

Problem-solving

Team collaboration

Digital mindset

HS&E commitment

Education

Certificate III Airconditioning and Refrigeration

Job description

• Enjoy technical variety, ongoing development, support and autonomy
• Melbourne base – rewarding salary + bonus + vehicle + benefits

What Can You Expect?

“We’re Wired Differently”!

At Schneider Electric, we know Service Representatives are wired differently. You get up early, travel far, and tackle the toughest problems on the fly. You thrive on independence, problem-solving, and making a real impact – every single day. That’s why we challenge you, support you and celebrate you. Because Impact starts with you.

Autonomy to work your way

You’re trusted to get the job done. Independence is part of the job, but support is always a call away as you enjoy the support of our wider team of trained specialists.

Be the problem solver

Our Services Representatives enjoy a technical challenge, they love delivering something tangible and completing work to a high quality. You’ll get to work independently and make decisions on your own.

Part of a knowledge community

You’ll receive continuous training and be part of a team that collaborates and shares expertise in real time.

Room to grow, places to go

Career pathways that extend across Schneider Electric, offering long-term stability, professional development and growth.

Rewards that help you recharge

Competitive salary packages, Tool of Trade Vehicle, Bonus and flexible leave options to help you balance your work and home life.

The Team

Our Services team provides 24/7 servicing for: hospitals, utilities, data centers and just about everything in-between. Our team is growing and we are currently seeking experienced Service Representatives to be based in Melbourne where you will play a hands‑on role to perform a variety of field service tasks in support of a diverse range of expanding Customer assets.

With a focus on Cooling, you will enjoy a rewarding new career opportunity as you support an expanding Customer portfolio across growing markets that are calling for our expertise. Minimising downtime and maximising reliability, you will enjoy high‑quality training, the support of your team, engaged management as well as ongoing development that supports your career ambitions as we harness technology to make an Impact.

This exciting new career opportunity will see you:

• Completing a variety of field service tasks across the Melbourne area and broader VIC region
• Collaborating with other technical team members in the efficient coordination and execution of complex; installations, preventative maintenance, repairs and other ad‑hoc tasks
• Commissioning, site testing, system upgrades and ad‑hoc troubleshooting
• Providing technical support and specialist advice to a broad Customer base
• Acting as a role model in relation to relevant HS&E requirements and adhere to other internal processes
• Documenting service activities, maintenance reports, repair logs and inventory management
• Identifying new opportunities to expand service offerings that focus on Customer requirements

Our ideal candidate will possess:

• Certificate III Airconditioning and Refrigeration
• Current Drivers License (we supply a Tool of Trade Vehicle!)
• Previous experience in a similar Field Service or Maintenance position
• Proven ability to collaborate with various teams and work autonomously when required
• A technical aptitude and a digital mindset that is engaged in new technologies
• Well‑developed interpersonal skills and a natural problem‑solver / trouble‑shooter
• Demonstrated commitment to all things HS&E and confident in identifying risks
• Those with Electrical Licence or Refrigeration Handling Licence will be viewed favourably

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

Other Benefits

We offer all our employees a chance to build your career within our global organisation. With our game changing ‘Career Hub’ you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills. The opportunities are at your fingertips.

You will be joining a truly global organisation that includes;

• 100's of Electricians, Apprentices and other technical professionals across Australia
• Electricians that work across LV, MV and HV and in multiple specialisations
• Best-In-Class continuous technical training and innovation
• Long-Term Career Pathways – locally and world-wide
• 2300+ Employees in Australia and a Global Network of 6000+ Electrical peers
• Flex@Work – a proactive, supportive and inclusive approach to flexible work options
• FREE access to Coursera – online University to support your ongoing development
• Fitness Passport – focus on your health and wellbeing
• Share program with the option to participate and receive discounts and contributions
• Annual Leave purchasing options to ensure you have flexibility in your downtime
• Discounts at major vendors such as; Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes
• Ongoing training and development on an expanding portfolio of Schneider products
• Join the World’s Most Sustainable Company and known as a market leader
• Be part of an organisation that lives it’s Values through Care and Inclusion

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.