Service Project Manager

Hitachi Energy Australia Pty Ltd; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Job summary

Hitachi Energy Australia Pty Ltd is seeking an experienced Service Project Manager to lead the delivery of service projects in Melbourne, ensuring compliance with safety, contractual obligations, and financial objectives while guiding project teams from kickoff to close.

The role requires 5+ years in service project leadership, transformer service project experience, SAP proficiency, strong communication, and an ownership mindset. Occasional international travel may be required.

Qualifications

• Bachelor’s degree in electrical or mechanical engineering.
• Minimum 5 years of experience managing service projects.
• Experience with transformer service projects (highly regarded).
• Proficiency in English communication.

Responsibilities

• Lead service project execution in alignment with Hitachi Energy policies and best practices.
• Oversee technical and commercial aspects, including invoicing, cost management, cash flow.
• Formally and contractually close out projects with customer acceptance.
• Manage project‑related escalations with internal and external stakeholders.
• Develop trusted relationships with internal teams and external partners.
• Ensure compliance with Hitachi Energy’s HSE policies.
• Review drawings, schedules, HSE documentation, transmittals, and reports; support delivery with execution teams.
• Travel locally and occasionally overseas.
• Ensure compliance with applicable external and internal regulations.
• Live Hitachi Energy’s core values safety and integrity.

Skills

Communication skills

Ownership mindset

Leadership capability

English communication

Education

Bachelor’s degree in electrical or mechanical engineering

Tools

SAP

Job description

Description

:

The opportunity:

In this position, you will be responsible for the effective delivery of service projects—covering both commercial and technical aspects—while ensuring that all operations comply with company protocols, contractual obligations, safety regulations, as well as financial and scheduling objectives.

How you’ll make an impact:

• You will lead service project execution in alignment with Hitachi Energy policies and best practices. Ensure strong oversight, effective resource use, and consistent project progress also oversee all technical and commercial aspects of service projects, including invoicing, cost management, expenses, and cash flow. Proactively identify risks and opportunities, and ensure lessons learned are documented and shared.
• You ensure each project is formally and contractually closed out, and that completion is acknowledged and accepted by the customer and apply contract and claims management principles throughout the project lifecycle in line with company policies and commitments.
• You work closely with internal and external suppliers to secure required materials, services, and equipment and act as the primary interface for customers and manage any project‑related escalations with professionalism and care.
• You will develop trusted relationships with internal teams and external partners, maintaining clear communication at every stage and ensure all project activities comply with Hitachi Energy’s HSE policies.
• You will evaluate equipment drawings, project schedules, HSE documentation, transmittals, reports, and all related technical materials also partner with execution teams and manufacturing facilities to support project delivery.
• You need to do local and occasional overseas travel will be required.
• You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s degree in electrical or mechanical engineering.
• Minimum 5 years of experience managing service projects.
• Experience with transformer service projects (highly regarded).
• Working knowledge of SAP (order booking, invoicing, etc.).
• Strong communication skills, ownership mindset, and demonstrated leadership capability.
• Proficiency in English communication.

More about us:

At Hitachi Energy Australia, we offer you:

• Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
• International working environment and empowering working culture.
• On Job Training will help you to grow and enhance your skills.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.