Service Planning & Scheduling Lead (Growth & Margins)

seek.com.au; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

SEEK is looking for an operations leader who can take ownership of about 400 national service contracts, steadying underperforming areas and turning long-term customers into reliable partners.

You will clear the maintenance backlog, establish a four-week forward schedule, and book around 10 preventative maintenance services weekly, while grouping jobs by geography and capacity to reduce wasted travel and lift contractor margins.

Responsibilities

• Own around 400 national service contracts and drive improvements.
• Clear maintenance backlog and establish a reliable four-week forward schedule.
• Book around 10 preventative maintenance services each week.
• Plan technician bookings by geography, availability and capacity.
• Increase service offerings, spare parts, and contract renewals to grow margins.

Skills

Ownership mindset

Contract management

Operations planning

Growth-focused

Job description

SEEK is looking for an operations leader who can take ownership of about 400 national service contracts, steadying underperforming areas and turning long-term customers into reliable partners.

You will clear the maintenance backlog, establish a four-week forward schedule, and book around 10 preventative maintenance services weekly, while grouping jobs by geography and capacity to reduce wasted travel and lift contractor margins.