Service Manager: Lead Tech Team & Customer Growth

GR8 NORTHERN AG PTY LTD; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

GR8 Northern Ag is seeking a hands-on leader to manage a team of technicians in Far North Queensland. You will maintain key customer relationships, pursue new service opportunities, and lead daily operations alongside the Foreman to uphold safety and quality standards.

The role emphasizes coaching, training, warranty/program support with suppliers, and developing strategies to hit KPIs.

Qualifications

• Cert III preferred but not essential.
• Experience in a similar role would be advantageous.
• Strong leadership and communication skills essential.

Responsibilities

• Maintain relationships with existing customers and pursue new service opportunities.
• Lead and manage a team of technicians with the Foreman.
• Strive for continual improvement and enhance customer experience.

Skills

Leadership

Communication

Driver's License

Forklift License

Education

Certificate III in Heavy Vehicle/Mechanical Technology or similar

Job description

GR8 Northern Ag is seeking a hands-on leader to manage a team of technicians in Far North Queensland. You will maintain key customer relationships, pursue new service opportunities, and lead daily operations alongside the Foreman to uphold safety and quality standards.

The role emphasizes coaching, training, warranty/program support with suppliers, and developing strategies to hit KPIs.