Service Manager - Foster & Kinship Care

Anglicare Southern Queensland; Gympie Regional; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Job summary

Anglicare Southern Queensland in Gympie and Maroochydore seeks an experienced Service Manager to lead Foster and Kinship Care services. You will drive service excellence, develop high-performing teams and strengthen outcomes for children, young people and carers.

Reporting to the Group Manager, you’ll provide operational and strategic leadership, support teams to deliver high-quality, child-focused services, and build strong partnerships with Child Safety, carers and community stakeholders.

Qualifications

• Leadership experience within Foster and Kinship Care or related human services.
• Strong people leadership and stakeholder engagement skills.
• Experience managing service delivery, operational performance and compliance.
• Sound understanding of child protection legislation and contemporary practice frameworks.
• Ability and willingness to travel regularly between Gympie and Maroochydore and throughout the broader service region.

Responsibilities

• Lead, coach and develop teams across Gympie and Maroochydore.
• Drive a positive, child-focused and trauma-informed culture.
• Ensure high-quality service delivery and compliance with legislative and contractual requirements.
• Build strong partnerships with Child Safety, carers and community stakeholders.
• Manage service performance, workforce planning, budgets and risk.
• Champion continuous improvement and innovation across the service.

Skills

People leadership

Stakeholder engagement

Service delivery management

Compliance management

Trauma-informed care

Communication

Education

Bachelor's degree in Social Work

Current Blue Card

Current Licensed Care Service accreditation (LCS)

Current National Police Check

Current Queensland Driver Licence

Job description

Anglicare Southern Queensland – Gympie QLD

Lead Foster and Kinship Care services across Gympie QLD and Maroochydore and make a lasting difference in the lives of children, young people and carers.

We're looking for an experienced Service Manager to lead our Foster and Kinship Care services across Gympie and Maroochydore, driving service excellence, developing high-performing teams and strengthening outcomes for children, young people and carers.

Reporting to the Group Manager, you'll provide operational and strategic leadership across both locations, supporting teams to deliver high-quality, child-focused services while building strong partnerships with carers, Child Safety and community stakeholders.

About the Role

You will:

Lead, coach and develop teams across Gympie and Maroochydore.

Drive a positive, child-focused and trauma-informed culture.

Ensure high-quality service delivery and compliance with legislative and contractual requirements.

Build strong partnerships with Child Safety, carers and community stakeholders.

Manage service performance, workforce planning, budgets and risk.

Champion continuous improvement and innovation across the service.

About You

You will bring:

Leadership experience within Foster and Kinship Care, Out of Home Care, Child Protection or a related human services setting.

Strong people leadership and stakeholder engagement skills.

Experience managing service delivery, operational performance and compliance.

Sound understanding of child protection legislation and contemporary practice frameworks.

A commitment to achieving positive outcomes for children, young people and families.

Degree qualification in Social Work, Human Services, Psychology, Behavioural Science or a related discipline.

Current Queensland Driver Licence.

Current Blue Card.

Current Licensed Care Service (LCS) accreditation.

Current National Police Check.

Ability and willingness to travel regularly between Gympie and Maroochydore and throughout the broader service region.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing on-going care and protection.