Service Manager - Before and After School Care

THE AFTER SCHOOL KLUB; Bayside; Presencial; AUD 70.000 - 110.000; Jornada completa

Descripción de la vacante

TASK is seeking a Service Manager to lead the before and after school care service at Arncliffe Public School. The role focuses on safe, inclusive environments and strong family partnerships, with oversight of staff rostering and daily operations.

You will ensure compliance with the National Quality Standard, maintain records, and mentor a team of educators, while building positive relationships with families and the wider school community.

Formación

• Proven experience managing before and after school care services.
• Strong leadership and people management skills.
• Sound understanding of child safety frameworks and wellbeing.
• Current Working With Children Check (WWCC) and related safeguarding training.
• Foundations of Child Safety Training (GECCKO) completed.
• First Aid (HLTAID012) and CPR (HLTAID009) credentials.

Responsabilidades

• Overseeing the daily operations of the before and after school care service, ensuring a safe, welcoming and inclusive environment for all children.
• Ensuring compliance with all relevant legislation, regulations and standards, including the National Quality Standard and duty of care requirements.
• Maintaining accurate records, documentation and reporting.
• Leading, rostering and developing the educator team.
• Building and maintaining strong relationships with families, the school and community partners.
• Responding to parent enquiries and resolving concerns in a timely and professional manner.

Conocimientos

Leadership

People management

Regulatory compliance

Child safety knowledge

Employee rostering

Stakeholder communication

Educación

Certificate III in Children's Services

Descripción del empleo

Service Manager - Before and After School Care

At TASK, it’s all about the kids and the team that supports them!

An exciting opportunity has become available at our Arncliffe Public School. We are recruiting a Service Manager. At TASK we strive to create joyful, secure, and inclusive child safe environments where children flourish outside school hours. Our success starts with exceptional people, and we’re committed to supporting you at every step.

Job Description

This is a permanent, full-time Service Manager role offering 38 hours per week, consisting primarily of split shifts in the mornings and afternoons Monday to Friday, plus hours during the holiday program. You’ll have a meaningful chance to lead with compassion, offering top-tier support to children and their families.

You will be responsible for:

Overseeing the daily operations of the before and after school care service, ensuring a safe, welcoming and inclusive environment for all children

Ensuring compliance with all relevant legislation, regulations and standards, including the National Quality Standard and duty of care requirements

Maintaining accurate records, documentation and reporting

Leading, rostering and developing the educator team

Building and maintaining strong relationships with families, the school and community partners

Responding to parent enquiries and resolving concerns in a timely and professional manner

Why you’ll love this role:

A great opportunity to lead a service and mentor other educators

Make a real impact. Be there for the children, families and Educators who rely on you

You’ll always have someone in your corner. Your Area Manager will work with you, offering coaching and encouragement every step of the way

Access to an employee assistance program

What we’re looking for:

You’re an experienced leader who truly cares about making a difference. You have:

Proven experience managing before and after school care services, with demonstrated knowledge of the National Quality Standard

Strong leadership and people management skills, with the ability to motivate and develop a team

Sound understanding of child safety, protection and wellbeing frameworks, including mandatory reporting obligations

A Certificate III (or higher) in Children’s Services, Education, or a related field is preferred

A valid Working With Children Check (WWCC)

Completion certificate for Foundations of Child Safety Training (GECCKO)

First Aid (HLTAID012) and CPR (HLTAID009)

Asthma and anaphylaxis training

Current child protection training

Experience with quality improvement frameworks and regulatory compliance is highly desirable

Unmatched support. Your Area Manager is there to guide and mentor you through tricky situations, so you’re never on your own

Professional development and career growth. We’ll help you take your career to the next level

A strong, passionate team. You’ll never feel like you’re doing this alone

A fun, rewarding role. Bring your creativity and make every day exciting

TASK is committed to the safety and wellbeing of children and young people. All employees share responsibility for maintaining a child safe environment. Appointment is subject to a Working With Children Check and compliance with TASK’s Child Safeguarding Policy and Code of Conduct.

At TASK we are dedicated to promoting equal opportunities for our colleagues, regardless of gender, race, socio-economic background, age, disability, sexual orientation, or national origin.

If you’re looking for a rewarding position in a values-driven organisation, TASK could be the perfect fit.