Service Manager

Morgan Consulting; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Car allowance

Job summary

Morgan Consulting in Melbourne seeks a hands-on Service Division Manager to develop, staff and lead the service division. You will build the team as the business grows, overseeing service technicians, coordinators and warehouse staff.

The role requires strong leadership, technical interpretation and exceptional communication to drive growth and service quality within a dynamic industrial environment.

Qualifications

• Previous Service Management experience is essential.
• Ability to coach, mentor and develop a service team and coordinators.
• Strong communication, presentation and time management skills.

Responsibilities

• Develop, staff and manage the Service Division and ensure all facets of service management are executed effectively.

Skills

Service Management

Team Leadership

Coaching & Mentoring

Technical Drawing Interpretation

Communication & Presentation

Time Management

Job description

About the company

Our client is an international company recognised as a specialist supplier of quality air compressors for industrial requirements or custom engineered solutions. With branches across Australia, it has built an industrial sales/distribution aftermarket business and supplies the OEM and mining sectors.

About the role

In this “hands on” dynamic, fast paced and challenging role, you will be responsible for developing, staffing and managing the Service Division making sure that all facets of managing a Service Division are adhered to completely and successfully. You will also be charged with building the service division as the business grows. The team currently consists of service technicians, service coordinators and warehouse staff.

Skills & experience

So that you yourself are able to make the transition smoothly, you will possess the following key attributes:

• Previous Service Management experience (ideally within the Compressor industry)
• The ability to coach, mentor and develop a service team and service coordinators
• The ability to interpret technical drawings and calculations
• Excellent communication, presentation and time management skills
• Be a team player who is willing to go the extra mile
• Awillingness and desire to continue learning.

Benefits

Aside from a realistic base salary plus car allowance, benefits include the opportunity to grow and develop a team.