Service Intake Manager

Department of Education and Training; Darwin; On-site; AUD 121,000 - 130,000; Full time

Job summary

Department of Education and Training in Darwin is seeking a capable Administrative Officer 7 to lead front-line service support for Student Wellbeing and Inclusion Programs and Services. You will deliver high-level reporting analysis and provide recommendations to senior management to inform planning and continual service improvement.

The role requires coordinating services locally in Darwin and collaborating with the Professional Practice and Intake work unit to ensure effective client outcomes

Qualifications

• Lead the delivery of front-line service support to clients.
• Provide high-level reporting analysis of services.
• Offer advice and recommendations to senior management for planning and service improvement.

Responsibilities

• Lead front-line service delivery for Student Wellbeing and Inclusion Programs and Services.
• Produce high-level reporting and analysis to inform decisions.
• Provide advisory input to senior management to guide planning and continual improvement.

Skills

Front-line service delivery

Reporting analysis

Advisory to senior management

Job description

Vacancy Number: 046086

Agency: Department of Education and Training

Number of Vacancies: 1

Work Unit: Student Wellbeing and Inclusion Programs and Services – Professional Practice and Intake

Location: Darwin

Primary Objective: Lead the delivery of front-line service support to Student Wellbeing and Inclusion Programs and Services clients, including high-level reporting analysis of services and advice and recommendations to senior management to inform planning and continual service improvement.

Contact: Marie Goldsworthy, Senior Advisor on 08 894 49341 or [e-mail]

Remuneration Package: Remuneration Package $142,384 - $153,038 (including salary $120,877 - $130,039)

Experience Level: Administrative Officer 7