Service Intake Manager

Northern Territory Government; Darwin; On-site; AUD 121,000 - 130,000; Full time

Job summary

Northern Territory Government is seeking a Service Intake Manager in Darwin to lead the front-line service support for the Student Wellbeing and Inclusion Programs and Services, delivering insights and recommendations to inform planning and continual improvement.

The role reports to senior management and requires managing service delivery, analysis, and cross‑functional collaboration within Education and Training. Administrative Officer 7 experience is noted in the vacancy details.

Responsibilities

• Lead delivery of front-line service support to Student Wellbeing and Inclusion Programs and Services clients.
• Provide high-level reporting analysis of services and advice and recommendations to senior management to inform planning and continual service improvement.

Job description

Job Description

Service Intake Manager Department of Education and Training Darwin, NT, AU

Vacancy Number: 046086

Agency: Department of Education and Training

Number of Vacancies: 1

Work Unit: Student Wellbeing and Inclusion Programs and Services - Professional Practice and Intake

Location: Darwin

Primary Objective: Lead the delivery of front-line service support to Student Wellbeing and Inclusion Programs and Services clients, including high-level reporting analysis of services and advice and recommendations to senior management to inform planning and continual service improvement.

Contact: Marie Goldsworthy, Senior Advisor on 08 894 49341 or [e-mail]

Remuneration Package: Remuneration Package $142,384 - $153,038 (including salary $120,877 - $130,039)

Experience Level: Administrative Officer 7